I telephoned at 8am and the fault was identified and repaired by 4pm. I could not expect better
Grande Digital
grandedigital.co.uk
3 years ago
Good morning Mary --
Great to hear that the customer service received was to your satisfaction. Thank you from the team for leaving a review after our recent visit.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
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可信賴顧客
Feefo 驗證
3 years ago
Fast efficient service excellent.
Fast efficient service. I couldn't have asked for anything better. Yes I would recommend. Thanks so much.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Firstly thank you for taking the time to write a review and share your experience on Feefo. Your feedback regarding the service provided by the engineer will be forwarded to the team. It was our pleasure to serve you.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Grande Digital Team
可信賴顧客
3 years ago
I would also like to thank the engineer who attended my address. He was polite, informative and thorough. A very nice man. 😊
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可信賴顧客
Feefo 驗證
3 years ago
Would definitely recommend
Very straightforward from booking to finish. All staff, whether face to face or on the phone, were very helpful and friendly.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
We are so pleased we were able to meet your expectations from start to finish providing a helpful and friendly service. It's really appreciated that you took the time to write a review and share your experience.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
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IA
IAN
Feefo 驗證
Rugby
3 years ago
IAN說了有關 grandedigital.co.uk:
Good quick service when aerial blew down
Very quick service - phoned at 7.40am - they arrived and did the job with no fuss by 1.30pm. Reasonably priced
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Ian --
We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner on the same day of your initial enquiry. On behalf of the team, thank you for taking the time to write a review and sharing your positive experience.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
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DE
DEREK
Feefo 驗證
swindon
3 years ago
DEREK說了有關 grandedigital.co.uk:
brilliant
lovely chap who carefully explained the problems and resolved them efficiently. very happy to recommend to anyone. superb service
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Derek --
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Your kind words will be shared with the engineer who served you.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
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GA
gaynor
Feefo 驗證
Wirral
3 years ago
gaynor說了有關 grandedigital.co.uk:
Fantastic really quick on call out lovely guy Neil done the job . Very effi
Very efficient the fitter Neil was helpful and friendly and knew his job. Good service would recommend.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Gaynor --
Thank you so much for the excellent feedback for the engineer who made the visit to your property. It's really appreciated you taking the time to write a review sharing your experience.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
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可信賴顧客
Feefo 驗證
3 years ago
Gary was very helpful. Identified the problem and resolved things quickly
I would recommend Grande Digital for the very quick response and helpful engineer.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Excellent to hear we managed to reach you in a timely manner. Your feedback will be shared with the engineer who served you. Thank you on his behalf for taking the time to share you experience and writing a review.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
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CA
Casey
Feefo 驗證
3 years ago
Casey說了有關 grandedigital.co.uk:
Last minute help needed and they came to the rescue
Very helpful - super fast - scheduled the wall mount appt on the same day, arrived an hour later. Very nice as well.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Casey --
Thank you for considering the services of Grande Digital, it was our absolute pleasure to serve you. Your feedback will be shared with the team and engineer who visited your property.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Grande Digital Team
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CH
Chris
Feefo 驗證
York
3 years ago
Chris說了有關 grandedigital.co.uk:
Good communication and speedy service
Mark was very polite and efficient he moved the sky dish to the chimney took the old one down and cleared everything away did what sky should have done but sky engineer couldn’t be bothered to do, he...
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Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Chris --
The engineer who visited your property will soon hear about your excellent feedback, so thank you on his behalf. Great to hear as well that you were happy with the work completed. Your comments will be forwarded to the service team.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Grande Digital Team
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DA
Dan
Feefo 驗證
3 years ago
Dan說了有關 grandedigital.co.uk:
Good work - needed a fix to existing digital and satellite setup. All working perfectly now. Dropped a star because he missed the original visit time - I think he ran over on his previous job. But...
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Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Dan --
It's really appreciated that you took the time to write a review and thank you also for the additional comments for the engineer. On the odd occasion we do have to reschedule due to simply getting beaten by the clock with jobs in the day taking longer than expected, however, we are grateful of your understanding.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Grande Digital Team
