Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

GOALS評論 | Feefo

可信賴顧客

Feefo 驗證

7 years ago

poor communication with customers

It's been really stressful to arrange for our party since your communication is really poor. Your staff lacks the basic customer service knowledge and do not give customers the required information...

Leigh-Anne

GOALS

7 years ago

Thank you for your valued review. All feedback is greatly appreciated as it helps us strive to achieve best service levels at all times. I am sorry to learn that you are not happy with the customer service you have received already. I am in communications with the Wimbledon Club and the management Team and I will come back to you as quickly as possible. Hoping we have the opportunity to gain your trust and faith before your party.

產品評價

交易日期： 15/06/2019

0

可信賴顧客

Feefo 驗證

7 years ago

Did not have a party host

產品評價

Leigh-Anne

GOALS

7 years ago

Thank you for submitting your review. We are sorry to learn of your disappointment following your visit to our Tolworth club. We hope to ensure all of our customers enjoy their visit and we are sorry that we did not achieve this on this occasion. Looking at your booking I can see that the party you booked online this year you did not add a host/coach on but can see you did in the past. I will come back to you once I have fully investigated this for you.Thanks again for your comments.

交易日期： 15/06/2019

0

可信賴顧客

Feefo 驗證

7 years ago

Would definitely have another party here. All staff were brilliant and made the party a special experience.

Jamie

GOALS

7 years ago

Goals are delighted to hear that you had an amazing day and that you will definitely be returning in the future. Your comments will be passed on to the staff at the club and we look forward to having you join us again soon.

產品評價

交易日期： 15/06/2019

0

可信賴顧客

Feefo 驗證

7 years ago

Sorry I don't remember his name but he was patient and fantastic with the boys. Including all of them dispite various abilities.

Jamie

GOALS

7 years ago

Thank you for taking the time to leave a positive review and feedback. I hope everyone involved had a great time. Looking forward to seeing you soon.

產品評價

交易日期： 15/06/2019

0

TC

Trusted Customer

Feefo 驗證

7 years ago

Trusted Customer說了有關 GOALS:

AMAZING

Noahs 6th Birthday party was amazing, the kids absolutely loved it. Their coach was so good with them, kept it fun & fair. They had fun warm up games, stopped for drinks then went on to play 5aside....

Jamie

GOALS

7 years ago

Thank you for your time and for sharing your thoughts after your visit at Goals. We are delighted that your visit met all your expectations and more. We will share your kind words with the team and look forward to welcoming you back to Goals in the future.

產品評價

交易日期： 15/06/2019

0

TC

Trusted Customer

Feefo 驗證

Reading

7 years ago

Trusted Customer說了有關 GOALS:

The food was appalling. Tiny portions - it literally should have been three times the amount. All the children asked for more food and there was none. It felt like a total rip off for the money I’m...

Leigh-Anne

GOALS

7 years ago

We would like to express our gratitude of your feedback. Please accept our sincere apologies for not being able to live up to your expectations. Our goal is to assure all our guests have a great time. Your feedback gives us the opportunity to make improvements and thus offer all of our guests a better service. I will contact you directly, I am waiting on information coming back to me from the Reading club.

交易日期： 15/06/2019

0

可信賴顧客

Feefo 驗證

7 years ago

Excellent party!!

Chingford Goals was understaffed but despite this, they put on a fabulous party for my 7 years old son. The food was really impressive too and all of the kids had a great time. Thankyou very much to...

Jamie

GOALS

7 years ago

Thank you for taking the time to let us know about your experience at Goals. We really appreciate it. Our team work really hard to ensure we do everything possible to make the day extra special and enjoyable for everyone . We will pass on your feedback to all the staff at the club. We look forward to you returning in the future.

產品評價

交易日期： 15/06/2019

0

可信賴顧客

Feefo 驗證

7 years ago

Josh was very friendly and great with the kids. They all had a brilliant time!

Jamie

GOALS

7 years ago

Thank you for taking the time to leave a positive review and feedback. I am glad to hear everyone involved had a great time.Hopeto see you soon and we will let Josh and the team know your thoughts.

產品評價

交易日期： 08/06/2019

0

可信賴顧客

Feefo 驗證

7 years ago

Great value for money. Children had a fantastic time from start to finish.

Aaron was a superb party host. Really professional and encouraging towards the children. He let the games flow and kept them fair with a good control over the 6 year olds. Not an easy feat!

Jamie

GOALS

7 years ago

Thank you for taking the time to let us know about your experience at Goals We really appreciate it. Our team work really hard to ensure we do everything possible to make the day extra special and enjoyable for everyone. We will pass on your feedback to Aaron and all the staff at the club. We look forward to you returning in the future.

產品評價

交易日期： 15/06/2019

0

可信賴顧客

Feefo 驗證

7 years ago

Terrible

Ethan was a terrible host.. he played no games with the boys.. he just stood and let them kick around a ball. I could of taken them to the park to do that

Leigh-Anne

GOALS

7 years ago

Thank you for your valued review. All feedback is greatly appreciated as it helps us strive to achieve best service levels at all times. I am sorry to learn that the allocated coach did not meet your expectations. I would like to assure you that I am fully investigating this matter for you and will come back to you as quickly as I can. Thanks for your patience.

產品評價

交易日期： 15/06/2019

0

GOALS 評論

Kids Party關於此產品的更多評論瀏覽產品網站The party hasn't happened yet

Online Kids Party關於此產品的更多評論瀏覽產品網站The staff seemed half asleep, if I had not been there for a party before I would not know what was going on. Not enough staff around The room was dirty, food still on the floor. The food was not what...閱讀更多

Online Kids Party關於此產品的更多評論瀏覽產品網站Great party food. All kids enjoyed the activities.

Kids Party關於此產品的更多評論瀏覽產品網站Service and food were good value

Kids Party關於此產品的更多評論瀏覽產品網站Perfect party food in the private conservatory

Kids Party關於此產品的更多評論瀏覽產品網站Food was excellent. No party room available so difficult to contain the kids but they enjoyed it.

Online Kids Party關於此產品的更多評論瀏覽產品網站The party was really well organised with a great format. It works well to break for party food after an hour and then have time to play again after.

Online Kids Party關於此產品的更多評論瀏覽產品網站Party room good. Food was served quickly and pizza especially got a thumbs up. Lovely icecream too. Pitch great. Facilities excellent

Online Kids Party關於此產品的更多評論瀏覽產品網站Food was good and plenty there. Room was nice

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？