Thank you very much for the rating! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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MW
Mr Adrian Woodley
Feefo 驗證
4 years ago
Mr Adrian Woodley說了有關 Globehunters:
Amazing flight price!
Great service and fantastic price - half the price of booking the exact same flight with the airline directly!
Mavyreen
Globehunters
4 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
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可信賴顧客
Feefo 驗證
4 years ago
Breach of Contract
You get 1 star as I can't leave a minus-star rating.
I booked my tickets and paid. You took my money but didn't secure my tickets. I went to the airport for my flight, only to be turned away...
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Mavyreen
Globehunters
4 years ago
Hi! We are really sorry to hear that you are not happy with our services and thank you very much for the feedback. We can confirm that a full refund has been issued to you. Apologies once again!
1
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MW
Mr Abu Kamal Wahab
Feefo 驗證
4 years ago
Mr Abu Kamal Wahab說了有關 Globehunters:
Call centre rep called me and lied
Pretty quick booking wise, however some guy with heavy Indian accent called me within a second and asked why I haven’t booked…when I told him I had booked he said that no hold luggage was included…as...
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Mavyreen
Globehunters
4 years ago
Hi Mr Abu Kamal Wahab. We are really sorry to hear all these. Based on the feedback from the customer team this ticket was initially booked as basic economy without luggage.We had some issues with your original booking so we re-issued the tickets once again. As a goodwill gesture we gave you standard economy and that normally includes 1pc check-in luggage. If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
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可信賴顧客
Feefo 驗證
4 years ago
Great service
I was kept uptodate with all flight information, including COVID restrictions and protocols. Everything was straightfoward and had no problems with service. Had to add luggage onto tickets, phoned...
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Mavyreen
Globehunters
4 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
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可信賴顧客
Feefo 驗證
4 years ago
Misleading information.
I felt information misleading when the airline advertised is Swiss Air and finding out the United is the carrier. Information needs to be clearer
Mavyreen
Globehunters
4 years ago
Thank you very much for the rating and we are sorry to hear that the whole process was a bit confussing for you! We do apologise and we have already raised this issue to the relevant departments. All the best :)
0
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可信賴顧客
Feefo 驗證
4 years ago
Happy to use again
Very quick and efficient service
Mavyreen
Globehunters
4 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
分享
可信賴顧客
Feefo 驗證
4 years ago
Easy to use, responsive costumer service. Really good experience- price was 3000 less than directly from UA
Mavyreen
Globehunters
4 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
0
分享
可信賴顧客
Feefo 驗證
4 years ago
Cheapest and no dramas!
I was nervous because I'd never used them before and the price was so much cheaper than the other booking options. But it was really straightforward, they sent me all the info I needed for the...
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Mavyreen
Globehunters
4 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
分享
MS
Mr Richard Steiner
Feefo 驗證
4 years ago
Mr Richard Steiner說了有關 Globehunters:
Very impressive! 24/7 service and a great price
Mavyreen
Globehunters
4 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
