Globehunters 評論

Hi! Thank you very much for your feedback and your kind words! We wish you a safe flight! Much love, the Globehunters team!

We sincerely appreciate your positive feedback and are delighted to learn that you had an exceptional customer service experience. We will certainly pass along your compliments to our dedicated team. Wishing you a safe and pleasant journey! With warm regards, the Globehunters team.

Hi! Thank you very much for your feedback and your kind words! We wish you a safe flight! Much love, the Globehunters team!

Hello, thank you for your feedback. We apologise for the inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We are truly sorry that this booking was an exception. We want to escalate this case internally and in order to do so we need your order number. Could you please share it and we will come back to you within 24 hours. Thank you in advance.

Hi! Thank you for your feedback. We have been investigating your case internally and as we have been informed from our customer service team, thatyou initially entered incorrect name while booking online. We tried to help by contacting the supplier to get the name corrected - but since there are two airlines involved and its a change of complete surname - they have refused to do that. We are really sorry that you didn't have the expected experience with us. Best regards, The Globehunters team.

Hello, thank you for your feedback. We apologise for the inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We are truly sorry that this booking was an exception. We want to escalate this case internally and in order to do so we need your order number. Could you please share it and we will come back to you within 24 hours. Thank you in advance.

Hi! We have been investigating your case internally and as we have been informed from our customer service team, thatyou booking with KLM to Bangkok failed and the available flight was with loss of approx 3k. We offered alternative date at no extra cost but you requested to book one way flight with Emirates. We took confirmation from you and refunded the difference in the prise within 2 days. We are sorry that your experience is not the one expected. All the best!

Thank you very much for your feedback. We are sorry to hear that you you didn't get all the help you needed. We are confident that if you call our customer service they will be happy to assist you more. We wish you a safe flight! Much love, the Globehunters team!

Thank you very much for your feedback. We are happy to hear that you had a great customer service experience and we will give our compliments to our team. We wish you a safe flight! Much love, the Globehunters team!

Hi! Thanks for the feedback. We understand your concerns, but it's important to note that some airline fares do not include baggage, and this information is detailed in the "More Information" section on our booking page. We apologize for any confusion and encourage customers to review their booking details carefully to avoid any unexpected charges. We sincerely apologize for any inconvenience caused. If you require additional information, please don't hesitate to reach out to us via email at baggage@globehunters.com.

Hi! Thank you for your feedback. We have been investigating your case internally and as we have been informed from our customer service team, that you initially made a booking with Incorrect name and we couln't reach you on the phone or email. At the end we had to charge a cancellation fee as per your request and you are geting a full refund for the rest. We are sorry we couldn't; meet your expectations.

Hi! Thank you very much for your feedback and your kind words! We wish you a safe flight! Much love, the Globehunters team!