Grand European Travel 評論

Thank you for travelling with us and for sharing your feedback. We are pleased to hear that your specialist arranged your trip and flights so well, and that you had such an enjoyable overall experience. It is also great to know that your Travel Director and Coach Driver made a strong positive impression through their knowledge, friendliness and support, helping to make the journey smooth and enjoyable throughout. We are sorry to hear about the issue you experienced at the Craiglynne Hotel with the shower facilities. This is not the standard we aim to provide, and we will ensure your comments are shared with the relevant teams for review. Thank you again for choosing to travel with us and we hope to welcome you on another journey in the future.

Thank you for travelling with us and for sharing your feedback. We are pleased to hear that the booking process was straightforward and that the information provided before your journey was helpful in preparing for your time in Rome. It is also encouraging to know that the Travel Director made such a positive impression through their knowledge, organisation and engaging personality, helping to create such an enjoyable group experience. We are glad the Best of Italy itinerary met your expectations and left you with such positive memories. Thank you again for travelling with us and for your recommendation.

Thank you for travelling with us and for taking the time to share your feedback. While we are pleased to hear that you enjoyed the trip itself, we are sorry to learn that the handling of your flight cancellation and rescheduling caused such stress and frustration prior to your departure. We understand how disappointing it must have been to receive revised flight arrangements so close to departure, particularly with the additional delays and unexpected costs involved. Although airline disruptions can sometimes be outside of our direct control, we appreciate your concerns regarding the level of communication and support provided during this situation, and your comments will be shared with the relevant teams for review. Should you wish to process a claim with your travel insurance, you are welcome to contact our Guest Relations Department at globalguestrelations@ttc.com, and the team will be happy to assist you with the required documentation. Thank you again for travelling with us and for your honest feedback.

Thank you for travelling with us and for sharing your experience. It is so encouraging to hear that our Customer Service team supported you so well throughout your booking process, especially with the date changes due to your family commitments. We are pleased that each team member provided clear and efficient assistance. It is also great to hear that the Travel Director and Coach Driver made such a positive impact on your trip. The Travel Director’s care and knowledge, together with the Coach Driver’s safe and skilful driving, clearly helped make your journey memorable. Thank you again for your kind words. We look forward to welcoming you on another trip in the future.

Thank you for sharing your feedback with us, we hope you will book another tour with GET again .

Thank you for booking with us and for sharing your feedback. We are pleased to hear that you found the booking process straightforward and that our travel specialist was helpful in ensuring you received the relevant discounts. It is also encouraging to know that you had an enjoyable time on tour and that both your Travel Director and Coach Driver provided a high level of professionalism throughout. We are glad the optional experiences, local specialists, and overall pacing of the itinerary suited you well, and that you were able to fully appreciate the scenery, history, culture, and cuisine, along with the favourable spring weather. Thank you again for your kind comments. We would be very happy to welcome you back to explore more of the country in the future.

Thank you for sharing such thoughtful feedback. We are very pleased to hear that Michelle provided professional and attentive support in arranging your booking and adding the extra day, and that your time in Italy was such a meaningful experience. It is especially heartening to know that the tour created lasting memories for you both, including your wife’s birthday and your 40th wedding anniversary. We are delighted to hear how highly you regard the Travel Director and that his organisation, communication and care helped make your journey so memorable. Your kind comments will certainly be shared with him and the wider team. We also appreciate your feedback regarding the hotels, which we will take on board for review, and are glad the excursions and overall itinerary met your expectations. Thank you again for your comments. We are pleased your third trip with us was such a special one and look forward to welcoming you again in the future.

Thank you for travelling with us and for sharing your feedback. We are pleased to hear that you found the explanations helpful and that our caring staff and local guides added so much value through their knowledge and insight. It is also encouraging to know that the variety of destinations, as well as the balance of history and modern life, helped you gain a richer understanding of Europe in a short time. We are glad the weather, accommodations, and overall travel arrangements all contributed positively to your experience. Thank you again for your kind comments. We hope to welcome you on another journey in the future.

Thank you for booking with us again and for taking the time to share such detailed feedback from your experiences with us. We appreciate your kind words about Michelle G., as well as the excellent food and service you received throughout your Eastern Europe River cruise. It is also pleasing to hear that you enjoyed the weather and many aspects of the journey. At the same time, we are sorry to learn that parts of your experience did not meet expectations, particularly the airline seating arrangements, the delay with your cabin readiness in Budapest, the nightly entertainment and the inconvenience of the final hotel stay and early departure. We also appreciate your honest comments regarding your Rhine cruise experience. Your feedback is valuable and will be shared with the relevant teams as we continue to review and improve our guest experience. Thank you again for your continued support, and we hope to welcome you on another journey in the future.