Thank you for your feedback.
We're sorry that you were unhappy with the time it took to be delivered. Delivery to the US is estimated to be within 5-8 business days however as resizing was ordered for the item it did mean it could take a bit longer.
We can see that your order has now been delivered and hope that it was as you hoped. If you do need any assistance please contact us on +44 1218 126486.
Kind regards
Gemporia
交易日期: 28/04/2026
0
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KI
Kim
Feefo 驗證
AUS
9 days ago
Kim說了有關 Gemporia:
Being in Sydney Australia I ordered everything thru the online app.
產品評價
交易日期: 27/04/2026
0
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SR
Shaz reid
Feefo 驗證
9 days ago
Shaz reid說了有關 Gemporia:
Not the greatest lack of communication
產品評價
Klaudia - Help Team
Gemporia
9 days ago
Hi Shaz,
Thank you for your review.
We’re sorry to hear that you’ve been left feeling frustrated by the lack of communication regarding your refund. We can confirm that your return was scanned back in our warehouse on the 5th of May, and your refund has now been authorised today. Please allow a few working days for the funds to appear back in your account, depending on your payment provider.
We apologise for the delay and any inconvenience caused. If there’s anything further we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia.
Hi Sarah,
Thank you for your review.
We’re sorry to hear that your earrings arrived damaged, with the posts bent, and we completely understand how disappointing this must have been. We will share your feedback with the relevant teams to prevent such issues in the future. We can also confirm that a full refund was issued today, and we apologise for the inconvenience caused.
If there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
交易日期: 30/04/2026
0
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LR
Louise Roberts
Feefo 驗證
10 days ago
Louise Roberts說了有關 Gemporia:
the people at the other end of my phone are mostly very helpful
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.