Funky Chunky Furniture 評論

Thank you so much for your lovely review. We are really pleased to hear you were happy with the communication and the product, and we truly appreciate the recommendation. Kind regards, Funky Chunky Furniture

Thank you for taking the time to share your feedback. We are really pleased to hear you are happy with the furniture itself, but we are very sorry for the difficulties you experienced with the delivery. We do understand how frustrating and inconvenient that must have been, especially given the conditions on the day and the effort required to move the items yourselves. While delivery vehicles and access decisions sit with the courier, we appreciate how disappointing this was and are sorry that it affected your overall experience. Your comments have been noted and are genuinely helpful as we continue to review how delivery information is communicated and handled. Thank you again for your honest feedback. Kind regards, Funky Chunky Furniture

Thank you so much for your review. We really appreciate your patience and are pleased to hear you were happy with the service overall. We hope you are enjoying your shelf. Kind regards, Funky Chunky Furniture

Thank you so much for your lovely review. We are really pleased to hear everything arrived in good time and that installation was straightforward. It is great to know it looks lovely above your log burner and that you were happy with the quality and value too. We really appreciate your kind words. Kind regards, Funky Chunky Furniture

Thank you so much for your lovely review. We are really pleased to hear you were happy with the quality and the delivery service. Kind regards, Funky Chunky Furniture

Thank you for taking the time to leave your feedback. We are genuinely sorry to hear how frustrating this experience was for you and that the delivery issue caused so much inconvenience. We appreciate you acknowledging that the matter was ultimately resolved with a refund, but we do understand that the process felt far more difficult than it should have been. When items go missing in the courier network, we rely on their investigation process, which can unfortunately take time, and we are sorry that this was not communicated in a way that felt clear or reassuring. Your comments about customer contact and the balance between AI support and direct human interaction are important to us and have been shared internally. We are always reviewing how we communicate and support customers when things do not go to plan. We are sorry this experience fell short of expectations, but we do appreciate you taking the time to share your honest feedback. Kind regards, Funky Chunky Furniture

Thank you so much for your lovely review. We are really pleased to hear you felt well informed throughout the process and that you are happy with the shelf, fittings and instructions. It is great to know everything went smoothly from ordering to delivery. Kind regards, Funky Chunky Furniture