humans are great; email and phone experiences are poor
amanda
Friendly Planet
8 years ago
We are very sorry to hear that you experienced difficulty using the online registration form, but are glad to know that this has been resolved with the help of one of our agents. If you should need any technical assistance, please don’t hesitate to contact our office. We would be more than happy to help!
My reservation was easy to make, my call to Friendly Planet to pay the deposit went quickly (die to my credit card not accepting charge initially) and our airline upgrade was a breeze.
交易日期： 05/09/2017
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TC
Trusted Customer
8 years ago
Trusted Customer說了有關 Friendly Planet:
Good service
交易日期： 05/09/2017
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TC
Trusted Customer
8 years ago
Trusted Customer說了有關 Friendly Planet:
From the moment I talked to Ley to make a reservation and ask questions I knew I was working with someone very capable. She was extremely helpful, polite and knowledgeable.
交易日期： 05/09/2017
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TC
Trusted Customer
8 years ago
Trusted Customer說了有關 Friendly Planet:
Fast and efficient and very helpful. Answered all my questions
Due to health reasons, we re-booked our So. Africa trip (Rovos Rail) and had no problem getting a prompt refund from Travel Ex which enabled us to book a different itinerary (Best of So. Africa)....
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交易日期： 05/09/2017
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可信賴顧客
8 years ago
The Booking Experience was easy and very straight forward.
交易日期： 05/09/2017
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可信賴顧客
8 years ago
The online booking experience was intuitive and user friendly. I had no problem following the instructions.
Upscale journeys at an amazing value, delivered with the same warm, caring personal attention we've offered for 35 years. Discover your next adventure.
Upscale journeys at an amazing value, delivered with the same warm, caring personal attention we've offered for 35 years. Discover your next adventure.
