streamline process, see below. people with 7+yrs no claim, are good clients, but often impatient. Too much repeat questions and they will simply ring off.
Lots of texts about renewal and asked to call which I did no one could talk to me was told someone would call me back but they didn’t and policy nearly got cancelled
Premium expensive just didn’t...
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Shield Total Insurance
Fresh Insurance Services
5 years ago
We are sorry to hear of the issue with your renewal and we're glad that you have maintained cover. Your review has been passed on to our customer service head. Thank you for letting us know.