A bit ropey until my phonecall was answered by Amy in Customer Services. She sorted out my problem, and whats's more phoned back as she promised. Top marks Amy, and thank you.
Very friendly and helpful. Used all our information to find the best product for us.
產品評價
交易日期： 05/12/2020
0
分享
可信賴顧客
5 years ago
Not happy automatically took renewal money without authorisation
Stuart Craig
Fresh Insurance Services
5 years ago
Thank you for your feedback. We understand that you were offered the option to cancel but have been willing to continue with the policy. Details of the auto renewal opt in are provided in the policy welcome pack sent to you on 22/11/19 and again in the renewal invite issued on 22/10/20.
Amy was extremely helpful. I’d already called two other brokers who couldn’t help me out with empty property insurance. Not only did Amy sort me out with just what I needed, but she also answered my...
