Offer better quote than on renewal. Might have still been with you, if you had.
Grant
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver an excellent level of service and I’m sorry that we have fallen short on this occasion. I understand that you have now spoken to one of our Customer Service Specialists and your query is being resolved. However, if there is anything further please do not hesitate to contact us.”
產品評價
交易日期： 10/04/2021
0
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可信賴顧客
5 years ago
It was fast and easy to sort out
產品評價
交易日期： 08/03/2021
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可信賴顧客
5 years ago
I rang on Tuesday 13th April to enquire about extra cover for a contents policy and spoke to Kim who was going to ring back with a quote - I have heard nothing back so far! Now Friday 16th April.
From initial call to help, then paying having understood policy better.
Later a few enquires to confirm some details
Perfect service, by phone, email and help
