Thank you for taking for your positive feedback. We are very happy to hear that you found our services efficient. Don't forget we're here if you need any help with your policy.
Direct debit issues, charging, not honouring agreed DD dates. Trying to take two payments in my first month-this was not communicated to me when I agreed to join. Also, the dates of direct debit...
閱讀更多
Daniel
Freedom Health Insurance
4 years ago
We are sorry to hear that you experienced issues with the premium payments. We have investigated the problem and we can confirm that your premiums are set up to go out on the date requested by you through a recurring card payment. The initial direct debit was cancelled, and your premiums are up-to-date. If you have any other questions or queries, please do not hesitate to contact us.
It's a pleasure to hear about your positive experience with Freedom Health Insurance. Please don't hesitate to contact us if you have any questions about your policy!
交易日期： 25/10/2021
0
分享
AW
Alan William
Feefo 驗證
4 years ago
Alan William說了有關 Freedom Health Insurance:
Very prompt response to my call and a positive ‘can do’ approach to my claim. I would definitely recommend Freedom Health on the strength of this experience.
Catalina
Freedom Health Insurance
4 years ago
Hi, Alan! Thank you for this amazing review. We are so happy to hear about your experience so far! We will work hard to continue to offer the best possible service. Don't hesitate to get in touch if you need any help with your policy!
交易日期： 18/10/2021
0
分享
可信賴顧客
Feefo 驗證
4 years ago
Good service, although I have not been to an appointment yet. thank you for asking.
Catalina
Freedom Health Insurance
4 years ago
Thank you for your review! Don't hesitate to contact us in case you need any help with your policy!
交易日期： 12/10/2021
0
分享
可信賴顧客
Feefo 驗證
4 years ago
Really helpful. I felt very supported.
Catalina
Freedom Health Insurance
4 years ago
Thank you for taking the time to share this positive feedback. We are very happy to hear that you found our services helpful. Don't forget we're here if you need any help with your policy.
Thank you so much for your feedback! We are here if you need any help with your policy.
交易日期： 14/10/2021
0
分享
IT
Ian Thomas
Feefo 驗證
4 years ago
Ian Thomas說了有關 Freedom Health Insurance:
Claim not accepted as treated as inpatient on bronze policy
Daniel
Freedom Health Insurance
4 years ago
We are sorry to hear that you are unsatisfied with the outcome of your health insurance claim. Unfortunately, your Freedom Worldwide Bronze policy doesn't provide cover for the outpatient treatment you tried to claim for. You can always add additional cover to your plan at renewal to ensure future claims of this type would be covered.
交易日期： 21/10/2021
1
分享
JA
Janet
Feefo 驗證
4 years ago
Janet說了有關 Freedom Health Insurance:
Quick and honest
Catalina
Freedom Health Insurance
4 years ago
Hi, Janet. Thank you for your 5-star feedback. It's a pleasure to know you had a positive experience so far. If you have any questions about your health insurance plan, do not hesitate to contact us.
Customer service is friendly. Shame it's not available on weekends. For the Dental/Optical claims, it takes a long time to get reimbursed. Having previously had a cash plan with Simplyhealth where it...
閱讀更多
Daniel
Freedom Health Insurance
4 years ago
We apologise for the delay in getting your claim reimbursed. Due to the current covid situation, we are experiencing a short delay in processing some of the claims. This should have been paid now. If you have any questions about your plan or any other claims, do not hesitate to get in touch.
Established in 2003, Freedom Health Insurance is a successful private medical insurance (PMI) provider bringing its clients innovative UK and international health insurance products at competitive premiums.
Established in 2003, Freedom Health Insurance is a successful private medical insurance (PMI) provider bringing its clients innovative UK and international health insurance products at competitive premiums.
