Freedom Health Insurance 評論

Dear customer, thank you for choosing us and for taking the time to share your feedback. We are so pleased you had a positive experience when taking out the plan. If you need any help with your policy, please do not hesitate to contact us!

Dear Gillian, When you purchase a Freedom plan you have the option of doing so directly or via a health insurance broker, it appears on this occasion you purchased through a broker who then submitted the application to us. Upon receipt of your application, we can see that this was processed in line with the details completed on the form, we therefore believe that your negative feedback is unfair, and not a reflection of the service provided by Freedom as we were simply acting upon the details provided on the application form.

Hi Barbara, Feedback allows us to improve our services so thank you for leaving us a review. We are glad you have had a positive experience with us so far. Any questions please do not hesitiate to get in contact with one of our team.

Hello! We really appreciate you taking the time to leave us some feedback and we are so pleased you had a positive experience with us! Any questions please do not hesitate to contact a member of our team.

Hi Aharon, We are delighted you had a positive experience with us! Thank you for leaving us a review today.

Thank you for your feedback! We always try to do what we can to ensure affordability so we are pleased you believe we are good value for money.

Hello, we are so glad you had a positive experience with us! Thank you for leaving us a review today.

Dear customer, we have looked into this and I can confirm your claim is still open but we are missing important information which we have requested from your GP but not had a response. Once we hear back from your GP, we can assess your claim based on the information received.

Thank you so much for your feedback! We are glad to find out that your experience so far was positive. Do not hesitate to contact us if you need any help with your policy, we will do our best to provide you with an efficient service!

Hi Beverly! We are delighted you had a positive experience, and you would recommend us. Please do not hesitate to get in touch if you need any help with your policy and thank you for taking the time to leave us a review, we really appreciate the feedback from all our clients!