Dear Praveen ,
We apologize for the inconvenience you experienced. With regards to the payment issues you mentioned, we will immediately look into the matter.Although we strive to confirm payments quickly, unexpected issues can arise sometimes.
The communication you described with one of our call center employees is unacceptable, and we sincerely apologize for this miscommunication.
hank you for your patience and understanding in this matter, and for taking the time to provide us with your feedback.
Regards,
Fly Sharp