This is sooooo convenient. No Gatwick crowds to contend with. An hour and a half from Jersey airport and you're landing in Palma. Flights there and back were on time.
Liked that could pay a deposit...
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Rebecca Evans
FlyDirect
8 years ago
Many Thanks for your great feedback. We're pleased that you enjoyed your holiday, and hope to see you on another FlyDirect service in future.
Check in at Palma needs improving,desks opened late.
Lydia Smith
FlyDirect
8 years ago
Thank you for letting us know about the check-in at Palma, usually they are open in good time for the transfer buses arriving and we will look into why that didn't happen this time as we appreciate how frustrating this can be. In relation to the pre-allocation of seats, this is something we would like to be able to introduce but sadly isn't an option at this stage. We hope overall you enjoyed your holiday in Majorca.
TC
Trusted Customer
8 years ago
One check in opened 20 minutes late with the other two opening 10minutes later
產品評價
交易日期: 26/08/2018
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TC
Trusted Customer
Feefo 驗證
8 years ago
Trusted Customer說了有關 FlyDirect:
Air Europa were very good. However, the ground handling at Jersey airport needs attention. Our outward flight was delayed - the pilot was very apologetic and attributed the delay to lack of ground...
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Lydia Smith
FlyDirect
8 years ago
Thanks you for your comments on the flight, we're glad you enjoyed your in-flight experience with Air Europa and we're sorry for the slight delay outbound and that the bags seemed comparatively slow on your return. We do aim to make the whole flying direct experience as smooth as possible both in-flight and on the ground and we will follow up on your comments. We do hope we'll be able to help you again on one of our future flights.
交易日期: 26/08/2018
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可信賴顧客
Feefo 驗證
8 years ago
Check in at Palma Airport took over 1h30 - that is simply unacceptable in today’s age with online checkin and bag drop facilities. People with small children or those who are frail cannot be expected...
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Rebecca Evans
FlyDirect
8 years ago
Many thanks for your feedback. We're sorry to hear that you had a long wait for check in at Palma, and this is something we will address with the airport. Unfortunately as a small charter operation working with several different airlines, we do not have the facility for pre-check in and bag drop at present.
產品評價
交易日期: 26/08/2018
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可信賴顧客
Feefo 驗證
8 years ago
Lost one star because flights were late. Outward was delayed over an hour which effected our onward travel from the airport. Return flight delayed by about half an hour.
產品評價
交易日期: 19/08/2018
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可信賴顧客
Feefo 驗證
8 years ago
Slight delay on the outbound flight but other than that, excellent service.
Rebecca Evans
FlyDirect
8 years ago
Many Thanks for your feedback.
交易日期: 19/08/2018
0
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TC
Trusted Customer
Feefo 驗證
8 years ago
Trusted Customer說了有關 FlyDirect:
Comfortable and clean seating. Cabin crew very helpful and courteous. Kept informed about flight journey. Good food and drink. Would definitely book them again.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.