we were a small party going for a weeks golf holiday. we booked the golf clubs last November and contacted CI Travel 3 weeks prior to departure to check they had been included. When we arrived at...
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Rebecca Evans
FlyDirect
7 years ago
Many Thanks for your feedback. Please accept our apologies for the miscommunication that resulted in a question being raised at the airport. We do advise that sporting equipment is always carried subject to load on the day, however in practice we are yet to have golf clubs refused. Should you wish to travel with FlyDirect again please contact our Outbound Product Manager directly on Rebecca.evans@citravelgroup.com
交易日期： 13/05/2019
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Trusted Customer
Feefo 驗證
Jersey
7 years ago
Trusted Customer說了有關 FlyDirect:
Lovely holiday flight was on time and great hotel. Well organised, very happy with the package.
Gina
FlyDirect
7 years ago
Thank you very much for your feedback, we are glad you enjoyed your holiday in Estepona and enjoyed the direct flights from Jersey! - We hope to welcome you on another break in the future.
產品評價
交易日期： 11/05/2019
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可信賴顧客
Feefo 驗證
7 years ago
Flydirect service overall was good but the service of smartwings on the way to tenerife on 15.04. 19 lots to wish.
Crew unfriendly, didnt really care about customers, didnt care about cleanliness,...
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Gina
FlyDirect
7 years ago
Thank you very much for your feedback we are glad you were happy with the service you received from FlyDirect. Regarding the comments you have made of the Smartwings service on the 15th April, please see we will pass these onto the airline as client feedback. We hope to welcome you aboard on another direct flight service in the future.
Excellent despite setbacks all managed very well & very efficiently. Monday to Monday was not ideal as I work term time but as it was Easter holidays on this occasion it was fine. Redirect did so...
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Gina
FlyDirect
7 years ago
Thank you for your positive comments, we are glad you enjoyed the service provided and your holiday was enjoyable. We are trying to secure weekend departures again for the 2020 program so we hope this will be better for our clients.
產品評價
交易日期： 15/04/2019
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可信賴顧客
Feefo 驗證
7 years ago
Very good holiday from start to finish
I recommend to anybody how what’s to travel
Gina
FlyDirect
7 years ago
Thank you for your feedback we are glad you had a lovely time away and we hope to welcome you on another FlyDirect holiday in the future.
Was a bit disappointed with Smartwings could not get alcohol to start the holiday well But as for fly direct everything was organised well pick up from the airport and departure all went well
Gina
FlyDirect
7 years ago
Thank you for your feedback, we are glad that you enjoyed the organisational side of the service and your hotel and facilities. We take on board your comments regarding the drinks service on Smartwings and we are looking to get this rectified on our next Tenerife rotation for 2020!
The staff were friendly and helpful, the plane was clean and tidy and the flight went and arrived to schedule.
Gina
FlyDirect
7 years ago
Thank you very much for your feedback, we are glad you enjoyed your trip to Tenerife and we look forward to welcoming you on another FlyDirect holiday in the future.
產品評價
交易日期： 01/04/2019
0
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TC
Trusted Customer
Feefo 驗證
7 years ago
Trusted Customer說了有關 FlyDirect:
Direct from Jersey makes travel so straightforward.
The aircraft was ahead of schedule both ways.
The hotel was excellent in every respect - as reflected in the cost
Luciano the Tenerife tour rep was...
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Rebecca Evans
FlyDirect
7 years ago
Many Thanks for your feedback. It was a pleasure to be able to be of assistance in locating your lost ipad. We look forward to assisting you in booking your next Tenerife break.
交易日期： 25/03/2019
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TC
Trusted Customer
Feefo 驗證
Jersey
7 years ago
Trusted Customer說了有關 FlyDirect:
We will use them again , with all there troubles with the aeroplanes they kept us up to date as things went on , could not ask for more
Gina
FlyDirect
7 years ago
Thank you for your lovely feedback, we are glad we could assist and keep all our clients informed of the changes affecting the Tenerife programme, we look forward to welcoming you on a FlyDirect holiday in the near future.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
