Hi Herbert,
Thank you for your feedback and sorry to hear that we have not responded to your email.
I can see that our team spoke to you, this morning. I will be investigating this further.
Sorry again for this.
Kind regards,
Brett Power
Direct Portfolio Support
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DC
Damon Casci
Feefo 驗證
Melbourne
3 years ago
Damon Casci說了有關 Flex Insurance:
Lillian, Sara and the Flex team are always professional and a pleasure to deal with. Importantly for our business, when a request or issue is flagged as an urgent the Flex underwriting team will be...
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Brett
Flex Insurance
3 years ago
Hi Damon,
Thank you for this feedback.
I will be sharing this with the team and General Manager.
Have a nice afternoon.
Kind regards,
Brett Power
Direct Portfolio Support
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可信賴顧客
Feefo 驗證
3 years ago
Good communication and turnaround by Siobhan and Lillian! Will definitely be back
Brett
Flex Insurance
3 years ago
Hello,
Thank you for this feedback and I will be sharing this with Siobhan, Lillian and their managers.
Looking forward to assisting in the future.
Kind regards,
Brett Power
Direct Portfolio Support
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NA
Natalie Andersen
Feefo 驗證
3 years ago
Natalie Andersen說了有關 Flex Insurance:
Amazing service!
The staff at Flex have been so helpful and I can count on them to provide the services that I require in a timely manner and to the best of their ability. I have never had any complaints when dealing...
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Brett
Flex Insurance
3 years ago
Hi Natalie,
Thank you for this feedback and recommendation.
I will be sharing this with the team.
Kind regards,
Brett Power
Direct Portfolio Support
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可信賴顧客
Feefo 驗證
3 years ago
Overall Very Satisfied
Very simple to navigate the website and responded quickly to follow up emails.
Brett
Flex Insurance
3 years ago
Hello,
Thank you for this feedback on our team and also our website.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
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可信賴顧客
Feefo 驗證
3 years ago
Yes, entirely satisfactory.
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PH
Philip
Feefo 驗證
Wallsend
3 years ago
Philip說了有關 Flex Insurance:
Overall your service online was prompt and helpful.
The only issue I have is that all documentation and correspondence is held on my private email address. As we are a self managed body corporate future actions including annual renewals will be...
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0
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可信賴顧客
Feefo 驗證
3 years ago
Great communication and easy!, my only gripe would be it took a couple of hours for someone to get back to me after I rang.
0
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MA
Matt
Feefo 驗證
3 years ago
Matt說了有關 Flex Insurance:
Very friendly and helpful staff. Product very reasonably priced
0
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可信賴顧客
Feefo 驗證
3 years ago
Appreciated the different options of cover available, I got a variety of quotes before selecting something our council were happy with.
