Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Fireflyfriends - UK評論

可信賴顧客

8 years ago

Good service, was kept informed via email on dispatch & expected delivery

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thank you for your kind feedback on our Service. We do all we can to make the delivery process as smooth as possible.

Regards,

Richard,

產品評價

交易日期： 25/09/2018

0

TC

Trusted Customer

7 years ago

Trusted Customer說了有關 Fireflyfriends - UK:

Works great!

Quickly shipped to my house with no issues. The chair works great so far for my daughters baths.

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thanks for your kind feedback

Regards,

Richard,

產品評價

交易日期： 04/10/2018

0

可信賴顧客

7 years ago

Better communication with customers and stop the offline account stuff

產品評價

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thank you for your feedback.

We appreciate that you were not aware of this at the time of purchase. We do state the following clearly on our website -

* Please note * for parents who have already bought GoTo Seats with the old wooden floorsitter (between Oct 15 - May 17), we have made an Upgrade Kit which is required to convert your old backrest to a new one in order to use this new floorsitter. With this kit, anyone can easily upgrade their existing GoTo Seat when they buy a new Floorsitter. You can get one by contacting us here: customer.enquiries@fireflyfriends.com or call us on: 0044(0)28 9267 8879.

At Firefly we are continuously trying to improve our products for our community. Product upgrades and new accessories are important in ensuring that our products cater for a wide range of children, and in doing so we chose to make the necessary upgrades to the floorsitter for the GoTo Seat.

We hope you find the new upgrades an enhancement to this product.

Kindest Regards,

Richard

交易日期： 05/10/2018

0

TC

Trusted Customer

7 years ago

Trusted Customer說了有關 Fireflyfriends - UK:

Excellent products, friendly fast service

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thanks for your kind feedback :)

Regards,

Richard,

產品評價

交易日期： 26/09/2018

0

TC

Trusted Customer

Seabrook, Tx

7 years ago

Trusted Customer說了有關 Fireflyfriends - UK:

Need to return splashy

Service was great when I ordered. But now I have to return it because it just didn’t work for my child. Now waiting to get instructions on returning. It’s been two days since I sent an email...

Richard

Fireflyfriends - UK

7 years ago

Hi Barbara,

Thanks for your message and your feedback, I will be responding to your email immediately with the details for the return.

I hope that helps.

Regards,

Richard,

產品評價

Richard

Fireflyfriends - UK

7 years ago

Hi There,

We understand your frustration, however products like this cannot be mass-produced unfortunately, it's just not possible because they are for a small, niche market (globally speaking). As well as the manufacturing challenges, our products also involve extensive clinical research and consultation in the design and engineering process to make sure they are practical, safe and suitable for as many children as possible.

Regards,

Richard,

交易日期： 02/10/2018

0

可信賴顧客

7 years ago

It’s lifesaver for this mama!

I have this go to Seat since the beginning of October for my son.. it’s very helpful and useful! I now can clean up without worry about where he is in the house.. he can do the therapies sitting up...

Richard

Fireflyfriends - UK

7 years ago

Hi Lauren,

Thanks for your kind feedback. :)

Regards,

Richard,

產品評價

交易日期： 25/09/2018

0

TC

Trusted Customer

8 years ago

Trusted Customer說了有關 Fireflyfriends - UK:

Perfecto para las necesidades de Laia nuestra pequeña con PCI.

Richard

Fireflyfriends - UK

8 years ago

Hi There,

Thank you for your kind feedback,

Regards,

Richard =)

產品評價

交易日期： 22/09/2018

0

TC

Trusted Customer

8 years ago

Trusted Customer說了有關 Fireflyfriends - UK:

Great services and products

Everything was send quick and complete. They answered extremely fast on any my inquire. Perfect services!

Richard

Fireflyfriends - UK

8 years ago

Hi There,

Thank you for your kind words. We do whatever we can to ensure that the ordering process is simple and the delivery is fast.

Regards,

Richard,

產品評價

交易日期： 31/08/2018

0

TC

Trusted Customer

8 years ago

Trusted Customer說了有關 Fireflyfriends - UK:

As always, fast shipping and easy to order! Item was as described and came with a great instruction book that can also be used to track progress. Very helpful.

Richard

Fireflyfriends - UK

8 years ago

Hi Anne,

Thanks for your message. We do what we can to create the best product and best customer experience, it's great to hear that you have positive words for us :)

Regards,

Richard,

產品評價

交易日期： 31/08/2018

0

TC

Trusted Customer

8 years ago

Trusted Customer說了有關 Fireflyfriends - UK:

Upsee

Our 2 year old who has cerebral palsy loves his upsee!

Richard

Fireflyfriends - UK

8 years ago

Hi There,

Thank you for your kind words. We do all we can to ensure that all of our products arrive with you as quickly as possible.

Regards,

Richard,

產品評價

交易日期： 30/08/2018

0

Fireflyfriends - UK 評論

Backpack關於此產品的更多評論瀏覽產品網站Makes taking my sons GoTo Seat easier to take out & love the space & all the pockets so no need to take another bag for things he might need on a day trip.

Splashy關於此產品的更多評論瀏覽產品網站No issues with receiving item

Floor Sitter關於此產品的更多評論瀏覽產品網站Bought floor sitter for reclining a to go seat 2 and it does not go on now being told I need a offline acct to order a assemble piece for a additional 55$

Scooot關於此產品的更多評論瀏覽產品網站Excellent product - Thank you!

Splashy關於此產品的更多評論瀏覽產品網站Price was very expensive for splashy

GoTo Seat關於此產品的更多評論瀏覽產品網站I have this go to Seat since the beginning of October for my son.. it’s very helpful and useful! I now can clean up without worry about where he is in the house.. he can do the therapies sitting up...閱讀更多

Playpak關於此產品的更多評論瀏覽產品網站Perfecto acabado y seguro

GoTo Seat關於此產品的更多評論瀏覽產品網站It is very strong support, but not suitable for all kind of chairs...

Scooot關於此產品的更多評論瀏覽產品網站It is perfect! We loved it before we evem bought it.

Backrest Retro-fit關於此產品的更多評論瀏覽產品網站It gives a lot of support.

Upsee Kit關於此產品的更多評論瀏覽產品網站Love the upsee. My kiddo enjoys seeing the world from a standing position!! Perfect for practicing weight bearing.

Upsee Kit關於此產品的更多評論瀏覽產品網站The upsee is comfortable and esy to put together and comes in a convientient carry bag. My son loves to be in it. Overall very satisfied!

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？