Hi Lauren,
Thank you for your feedback!
We’re thrilled to hear you were pleased with our communication and how quickly we resolved your issue.
If you ever need any further assistance, we’re just a message away!
Best regards,
Macrine
Customer Support Advisor
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JS
Jenna Lee Slater
Feefo 驗證
1 year ago
Jenna Lee Slater說了有關 OvuSense:
Excellent communication and quick resolution
Macrine
OvuSense
1 year ago
Hi Jenna,
Thank you for your feedback!
We’re thrilled to hear you were pleased with our communication and how quickly we resolved your issue.
If you ever need any further assistance, we’re just a message away!
Best regards,
Macrine
Customer Support Advisor
0
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可信賴顧客
Feefo 驗證
1 year ago
Best customer service
They are so helpful and respond really quickly always trying to solve your problem and you don’t have to jump through loads of hoops to talk to them or get a response
Macrine
OvuSense
1 year ago
Hi,
Thank you for your feedback!
We’re so glad to hear that you found our support team helpful and easy to reach. Our goal is to make things as simple and efficient as possible for you, so it’s great to know we’re hitting the mark.
If there’s ever anything else you need, don’t hesitate to reach out!
Best regards,
Macrine
Customer Support Advisor.
0
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可信賴顧客
Feefo 驗證
1 year ago
Positive customer service experience.
I have used Ovusense on and off over the last 3 years and have always found their customer service to be great. They are always quick to acknowledge your query and then support and or a solution is...
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Macrine
OvuSense
1 year ago
Hi,
Thank you so much for your kind words! We truly appreciate your loyalty to OvuSense over the past three years.
It’s wonderful to hear that our customer service has consistently met your expectations. We strive to provide quick and friendly support, and your feedback motivates us to keep improving.
If you ever need assistance in the future, we're here to help!
Best regards,
Macrine
Customer Support Advisor
0
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MH
Meredith Hubbell
Feefo 驗證
1 year ago
Meredith Hubbell說了有關 OvuSense:
Responded quickly and the device has always worked as intended.
Macrine
OvuSense
1 year ago
Hi Meredith,
Thank you so much for your feedback!
I'm glad to hear that you received a quick response and that the device has been working well for you.
If you ever have any questions or need further assistance, please don’t hesitate to reach out!
Best regards,
Macrine
Customer Support Adviser.
0
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可信賴顧客
Feefo 驗證
1 year ago
Helped correct chart.
Helped me analyse and correct my chart quickly and in a friendly manner.
Macrine
OvuSense
1 year ago
Hi,
Thank you so much for your kind words!
I’m glad I could assist you with analyzing and correcting your chart.
It was a pleasure to help, and I’m always here if you have any more questions or need further assistance!
Best wishes,
Macrine. A
Customer Support Advisor
0
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可信賴顧客
Feefo 驗證
1 year ago
Can’t fault it. Always great service
Macrine
OvuSense
1 year ago
Hi,
Thank you so much for leaving such kind feedback!
I am delighted to hear that we were able to assist you and provide a positive experience.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine
Customer Support Advisor
0
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可信賴顧客
Feefo 驗證
1 year ago
Great service
Great customer service. These people really care. Their customer service team understand the audience of the product and manage queries with that in mind
Macrine
OvuSense
1 year ago
Hi,
Thank you for your wonderful feedback!
We’re delighted to hear that you had a positive experience with our customer service team. We truly care about our customers and strive to understand their unique needs to provide the best support possible.
If you ever need further assistance, we're always here to help!
Best wishes,
Macrine
Customer Support Advisor
0
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可信賴顧客
Feefo 驗證
1 year ago
Such a great team !
Every time I have an issue, this team is spot on. They are prompt and clear on what the issue is and how it will be fixed. I’m so happy with my choice to continue using OvuSense for my cycle...
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Macrine
OvuSense
1 year ago
Hi,
Thank you so much for your kind words!
We're thrilled to hear that our team has been able to assist you promptly and clearly. It’s wonderful to know that OvuSense is helping you during your preconception phase.
We're here to support you every step of the way, so if you ever have any more questions or need further assistance, don't hesitate to reach out.
Wishing you all the best on your journey!
Best wishes,
Macrine
Customer Support Advisor
0
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可信賴顧客
Feefo 驗證
1 year ago
Quick Delivery/Quick Response from Customer Service/Easy to use
My order was delivered within a few days. It was very easy to set up the app and begin using the sensor. I went with OvuSense because of the details provided on the website of how it can be helpful...
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Macrine
OvuSense
1 year ago
Hi,
Thank you for your detailed feedback! We're delighted to hear that your order arrived quickly and that setting up the app and sensor was a smooth process for you. It's great to know that the information on our website about how OvuSense can help with PCOS resonated with you.
I'm glad our customer service team was able to quickly assist you with the syncing issue, and that you're now finding the OvuCore sensor easy to use.
We're here to support you throughout your journey, so if you have any more questions or need further assistance, please don't hesitate to reach out.
Thank you for choosing OvuSense!
Best regards,
Macrine. A
Customer Support Advisor