Customer service is great via chat icon on the website and you can also get in touch via email. You speak to real person who knows what they are doing. Not the generic chat bot lots of companies...
The Feelgut test kit arrived quickly. The instructions for using it were clear, but the instructions for sending it off were a bit confusing. Dominic Kitching on the customer services team swiftly...
What I will say is nobody returned my 2 emails I sent. One asking when the test will be sent and 1 after sending the test back. I did receive emails after I received the test results asking a couple...