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Extraglaze Ltd 評論 | https://www.feefo.com/reviews/extraglaze-ltd客戶服務評論評論 |Feefo |第 1 頁

AR

Alan Roseweir

Feefo 驗證

Ayr Scotland

9 years ago

Alan Roseweir說了有關 Extraglaze Ltd:

Would use the company again

Excellent service, and a very good company to do business with. Would highly recommend

產品評價

交易日期： 28/07/2016

0

可信賴顧客

Feefo 驗證

9 years ago

Very speedy response to my query.

交易日期： 11/05/2016

0

可信賴顧客

Feefo 驗證

9 years ago

Excellent samples not bought yet will do

交易日期： 12/03/2016

0

ED

Edward

Feefo 驗證

9 years ago

Edward說了有關 Extraglaze Ltd:

Excellent

Very helpful company. Easy to contact and good advice freely available from knowledgeable staff.

產品評價

交易日期： 10/08/2015

0

EC

Extraglaze customer

Feefo 驗證

10 years ago

Extraglaze customer說了有關 Extraglaze Ltd:

As was the case for the windows, the fitters (Nic & Rik) were unobtrusive too.

產品評價

交易日期： 13/06/2013

0

BE

Ben

Feefo 驗證

Ironbridge

10 years ago

Ben說了有關 Extraglaze Ltd:

Excellent service and would definitely recommend Extraglaze to anyone !

產品評價

交易日期： 04/12/2015

0

MW

Mr & Mrs Wilson

Feefo 驗證

Church Stretton

10 years ago

Mr & Mrs Wilson說了有關 Extraglaze Ltd:

Very positive - had confidence in product and expertise of Nic & Richard. Most impressed with personal service - felt totally different to dealing with large impersonal companies. Also, attention to...

產品評價

交易日期： 01/02/2014

0

GE

George

Feefo 驗證

Aberystwyth

10 years ago

George說了有關 Extraglaze Ltd:

Very helpful throughout

產品評價

交易日期： 14/10/2013

0

可信賴顧客

Feefo 驗證

10 years ago

Disappointing

Fabulous when they first arrived, looked lovely when first fitted and did great job of noise and heat insulation for our sash windows. The strips gradually lost their stick and began to come away...

Nicolas

Extraglaze Ltd

10 years ago

When we heard things were in a mess we knew something had to be done to help you. So thank you for allowing me to visit to investigate. I am happy that I was able to reinstall the panels, and now all is well again. I'll describe my findings, but first I want to let readers of this response know that our magnets cannot lose their magnetic nature (they are magnets, as opposed to "magnetised").

The DIY Fitting Guide that we give to all our customers covers the following: In brief, while nothing is 100% certain, we believe one or both of these essential steps were missed:

- the frame surfaces were not cleaned sufficiently well. This would have undermined the magnet adhesive, so it could not grip permanently. In some places I found the grip rock solid, but certainly not everywhere. One window was particularly bad, one was hardly affected at all

- the frame-side magnets should always be pressed hard onto the frame, using a roller. This has to be done immediately after installation (while the panel is taken off). Otherwise the adhesive will not grip as well as it is designed to do.

As mentioned, on my arrival we found the large panels upside down and on the wrong windows. You now have stickers to identify the bottom edges, to prevent a mix up next time. In the early days we found customers did not want them. Now, on reflection, we will provide them to all our customers and emphasise how important they can be.

All in all, I hope we are all pleased, and this is now a happy ending. But we regret that it happened at all. We are always here if you want to talk to us again.

可信賴顧客

10 years ago

As soon as Nic read our review he contacted us immediately, he arranged to visit our property and inspect the windows at a time convenient to us. He worked hard on all three large sash windows spending a lot of time to get them back in a good condition with both the adhesive and the magnets working perfectly now. Nic obviously cares about his product and wanted it to be right. The level of service and after care exceeds anything I have experienced before and we would like to thank Nic for his visit and his expertise. The original sash windows were draughty and we live on a main road - the extraglaze panels cut out both the heat loss and the noise intrusion, but the look of the sash windows is not compromised. Very happy - thank you Nic.

產品評價

交易日期： 04/02/2014

0

可信賴顧客

Feefo 驗證

10 years ago

Diy measurements and fitting

Very helpful when I phoned for advice

產品評價

交易日期： 27/02/2016

0

Extraglaze Ltd 評論

Extraglaze Secondary Glazing Panels更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站The product was exactly what I was looking for. This was after having researched other companies and products.

Extraglaze Secondary Glazing Panels更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站Not the cheapest panels available but probably the best.

Extraglaze Secondary Glazing Panels更^多^有^關^本^產^品^的(4)^條^評^論瀏覽產品網站The product does everything we had asked of you - we are very satisfied with the result - thank you!

Extraglaze Secondary Glazing Panels更^多^有^關^本^產^品^的(4)^條^評^論瀏覽產品網站We were concerned that the secondary glazing would be seen, however Extraglaze found magnets and covering strips that match our hardwood windows and are hardly visible now.

Extraglaze Secondary Glazing Panels更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站Arrived on time and good service/advice as to how to install.

Extraglaze Secondary Glazing Panels更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站Fitted single panels with mahogany trim to two windows. They are almost invisible. No more draughts.very pleased with them so far.

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