Good Morning,
We are sorry to hear that our Marcy Gym does not meet your required expectations
I hope we can come to a reasonable solution
Firstly you said the product was moving, we would like to send you some free matting to resolve this if you do not mind
Secondly regarding the late delivery, we would like to offer you a partial refund for £20
Please let me know if this would be a reasonable outcome for you
Sorry again for the inconvenience caused
Kind Regards
Jason