The website had not been updated recently which meant after placing my order I had to exchange phone calls to change my selection. This was, however, dealt with quickly and courteously.
Towels R Us
Duncan Stewart
13 years ago
Very sorry to about the problem when opening the robe on Christmas Day. It's not normal for the robes to be like this and this must of slipped through the net at our factory. I will pass your comments on as this is not acceptable. I'm happy to exchange the robe if you want or if you have cut the threads to make the robe as it should be then will offer you a 50% refund.
Again please accept our apologies.
Thanks
Fraser
Kind Regards
fraser
towelsrus.co.uk
Good Service and much quicker tan I was expecting. Your delivery co. delivered it to the wrong address though, obviously using SatNav. Luckily the people knew our phone number.
