Loved the attention that was catered to me, in form of helping me choose the best medical aid option for my needs
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可信賴顧客
Feefo 驗證
2 years ago
0
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可信賴顧客
Feefo 驗證
2 years ago
0
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可信賴顧客
Feefo 驗證
2 years ago
I was put through to 5 people before my query was sorted
Sbonelo Ngidi
Discovery
2 years ago
Hi Prabavathy,
We apologise for any inconvenience caused by this matter.
This falls short of the high level of service we aim to provide our valued members.
We will be in touch with you to address your concerns
Sbonelo Ngidi
Discovery
2 years ago
Hi Prabavathy, trust you're well. We tried calling you on the number we have on record. however, were unsuccessful. We'll try again tomorrow.
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可信賴顧客
Feefo 驗證
2 years ago
Smooth on-boarding
A very smooth and easy on-boarding process.
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可信賴顧客
Feefo 驗證
2 years ago
Service Review
It was really good, but feel that the lady that assist me could've explained vitality better and not just sign me up.
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可信賴顧客
Feefo 驗證
2 years ago
Dilegent service and proper feedback
0
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可信賴顧客
Feefo 驗證
2 years ago
0
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可信賴顧客
Feefo 驗證
2 years ago
0
分享
可信賴顧客
Feefo 驗證
2 years ago
I’ve asked for someone to call me and its been a week. All I get is calls regarding vitality, nothing regarding my query.
Sbonelo Ngidi
Discovery
2 years ago
Hi Lesedi,
We sincerely apologise for any unintended fustrations caused by this matter.
We will be in touch to assist you with this matter.
