Thank you for your great review of Discover Scotland, we hope we can help you again with your future holiday plans.
產品評價
Guest Services Team
Discover Scotland
1 day ago
Many thanks for your wonderful review of Fisherman's Cottage. Great to hear you enjoyed your stay and the location being so close to the beach. Thank you for the recommendation.
Website looked misleadingly great, service at best average
Guest Services Team
Discover Scotland
3 days ago
Thank you for your feedback. We endeavour to ensure that our website accurately reflects the holiday experience and provides guests with a clear representation of the property and facilities on offer.
產品評價
Guest Services Team
Discover Scotland
3 days ago
We are sorry to hear that your holiday did not meet your expectations. As the owners live on site, they are available throughout a stay to assist with any concerns and would have welcomed the opportunity to address any issues had they been raised at the time.. The owner advised that there were some reports of barking during your visit, and discussions took place regarding the dogs. Thank you for taking the time to share your feedback.
Service has been mixed owing to staff illness, but website good I thought. However I have been disappointed by the standard of Croftdean and have been in dialogue with Discover Scotland and the...
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Guest Services Team
Discover Scotland
1 day ago
Thank you for your feedback, which has been dealt with offline.
產品評價
Guest Services Team
Discover Scotland
1 day ago
Thank you for your feedback, further communications have been dealt with offline.
Service and comms good. I used Airbnb rather than their website.
Guest Services Team
Discover Scotland
1 day ago
Thank you for your great review, we hope we can help you again in the future.
產品評價
Guest Services Team
Discover Scotland
1 day ago
Thank you for your five star review of Rum, great to hear you had a lovely stay, enjoyed the on site pub and even had a morning visit from the local wildlife.
There was an initial issue because I found the cottage in VRBO and the full requirements of the booking (1 dog) from their website were not transferred into visit Scotland. Not a big issue at all,...
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Guest Services Team
Discover Scotland
4 days ago
Thank you for your five star review of Discover Scotland, we are happy that we got your dog sorted out.
產品評價
Guest Services Team
Discover Scotland
4 days ago
Many thanks for your wonderful review of Springfield. Great to hear you enjoyed your stay and the hosts were welcoming and helpful.
No complaints everything was as described in all the information available
Guest Services Team
Discover Scotland
7 days ago
Thank you for your five star review, we hope we can help you again in the future.
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Guest Services Team
Discover Scotland
7 days ago
Many thanks for your wonderful review of Mertrick Bothy. Great to hear you enjoyed the peaceful location and also exploring the local area too. Thank you for sharing you photos too.