Destination2 came highly recommended. I have been trying to call and make an amendment to my booking but no calls are being taken apparently still due to covid?! I still await a response to an email...
閱讀更多
Customer support
Destination 2
4 years ago
Hello, your enquiry has been dealt with by our customer service team within their timescales and they will continue to engage. We are sorry that you do not find our process personally acceptable but it does enable us to prioritise and we appreciate your understanding.
0
分享
ML
Mr Barry Loneragan
4 years ago
Mr Barry Loneragan說了有關 Destination 2:
Great service
Did everything we asked for. would book with them again
0
分享
ML
Mr Colin Lawson
4 years ago
Mr Colin Lawson說了有關 Destination 2:
So much cheaper for Dubai
Just back from Hilton Habtoor Dubai & was little concerned before booking as price was much lower than Hilton direct & other web based agents. No issues at all- from check in to leaving and we did...
閱讀更多
0
分享
MR
Mr David Reeves
4 years ago
Mr David Reeves說了有關 Destination 2:
Good in parts poor in parts
Rang through to book a holiday in Dubai to celebrate my wife’s 60th and sons 30th.. had to wait a long time (with quite irritating music whilst you wait !) .. anyway when got through the assistant...
閱讀更多
Customer support
Destination 2
4 years ago
David we welcome your feedback and will address this internally to see how we can improve having regard to what has been said.
0
分享
MD
Mrs Claire Day
4 years ago
Mrs Claire Day說了有關 Destination 2:
Very disappointed with D2 customer service once holiday booked.
I am very disappointed with the customer service received by Destination 2 who were very helpful when encouraging me to book the holiday but once the holiday was paid for, they were not interested in...
閱讀更多
Customer support
Destination 2
4 years ago
Mrs Day the matter is being looked into and we have exchanged emails with you about this. There has been delay because you did not raise this via our emergency contact upon arrival, but since becoming aware we have begun investigation.
MD
Mrs Claire Day
4 years ago
Hello, you have said you are investigating, meanwhile we are on our holiday and another day has passed without hearing from you directly. Given we are due to go home very soon, I am not sure what your investigation is going to lead to? I contacted you very directly so please stop trying to put this on the customer.
0
分享
可信賴顧客
4 years ago
Don't charge more to speak to a sales person
Price for a holiday should not go up just because I choose to speak to a staff member. When spending any sum, large or small, this should be part of the service, not an extra cost. The offer for the...
閱讀更多
Customer support
Destination 2
4 years ago
The online service allows for customers to take control of their own booking arrangements and accordingly responsibility in doing so and ownership for data provided or read. The service from our consultants ensures all aspects are thoroughly covered to avoid any issues and they can offer more from personal experience of the destinations. We are sorry that you disagree. Ultimatley you chose to book online and not all customers are confident in that.
0
分享
可信賴顧客
4 years ago
Helpful and patient
David and Neil went the extra mile for me
0
分享
MB
Mrs Emma Louise Brown
Suffolk
4 years ago
Mrs Emma Louise Brown說了有關 Destination 2:
Very easy
All good and easy Nadine was very helpful for all our requests can’t wait for lovely holiday
0
分享
MB
Mrs Melanie Banks
Kirby Cross
4 years ago
Mrs Melanie Banks說了有關 Destination 2:
Great price and easy to book
I find your website easy to use and well laid out and prefer it to your competitors!! Of course the price is good too!!
0
分享
可信賴顧客
4 years ago
Absolutely amazing
Absolutely amazing service. We didn’t take much notice of our airports so we booked leaving from Stansted and then arriving back to Heathrow. One call and everything was sorted
