Service is the worst I have encountered when speaking to them its a waist of time Thay take the deposit quick enough but not returning i
Customer support
Destination 2
2 years ago
Mr Toft, we are sorry if the matter is not being dealt with inside the timescale you expected however you have been informed that it is in hand and such does require time to deal. We regret that your expectation was not managed in this regard.
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可信賴顧客
2 years ago
Excellent service
Wonderful service and help from Gemma with the booking process. Polite and patient. Worth noting that Amex is accepted but at extra charge. Probably an idea for Destination 2 to mention the way of...
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MH
Mr Sydney Hutchinson
Shipley, West Yorkshire.
2 years ago
Mr Sydney Hutchinson說了有關 Destination 2:
A Very Professional Company.
I rang to discuss a holiday to The Maldives. The holiday I wanted was rather complicated, but John Johnson was very helpful throughout. He had to co-ordinate aircraft arrival in Male with internal...
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Mr Glen Scales
2 years ago
Mr Glen Scales說了有關 Destination 2:
Highly recommended.
This was the first time that I have used “Destination 2”, they came highly recommended by a friend. I booked my holiday to Thailand through Kirsty, she was very polite, helpful and had first hand...
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Mrs Jane Leggett
Cheshire
2 years ago
Mrs Jane Leggett說了有關 Destination 2:
Excellent service from Mark Owen
Mark Owen is a credit to your company. Very professional and very quick to reply to any queries. This is our 3rd time booking with D2 and we are very impressed with the service competitive prices you...
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可信賴顧客
2 years ago
Efficient staff member
Kirsty was a Helpful and Friendly staff
Very patient and explained The process clearly.
Customer support
Destination 2
2 years ago
Thank you for your review, we appreciate your time in doing so and are very pleased to hear this.
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MB
Mrs Roslin Bradley
2 years ago
Mrs Roslin Bradley說了有關 Destination 2:
Over sold and under deliver
When I called I spoke to a lovely lady called Tracy . She was very helpful & so on her recommendation I booked two hotels . However she spelt all our names wrong & I sent her an e mail but she is...
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Customer support
Destination 2
2 years ago
Hello Mrs Bradley, the deposit was advised as being forfeit if you cancelled entirely, there was no credit option but the deposit could be transferred if you amended and would not be lost. This has been confirmed to you. Once you decide on the option you require, your record will be adjusted by the system and new costs will show, we do not have access to the breakdown your agent may have quoted.
MB
Mrs Roslin Bradley
2 years ago
I was advised a credit would sit ion my account if I was to cancel the hotels it’s within the cancellation period if this is not your policy then you need to let your staff know this so they do but miss-represent your company
I am happy to transfer the deposit if you can give me a breakdown of the two hotels
I keep asking for this and being told it is not possible ?
So how do. I amend and transfer the deposit if I do not know the price
Where is the new confirmation with the correct name spellings
We are taking about £135.00 not thousands please sort it out so as I can put on a positive review
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MT
Mr Quynh To
2 years ago
Mr Quynh To說了有關 Destination 2:
Will book again in future
Friendly and helpful
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可信賴顧客
2 years ago
I phoned up on 2 occassions and received the information I needed.
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Mr Geoffrey Edwards
South wales
2 years ago
Mr Geoffrey Edwards說了有關 Destination 2:
Good service with good value
Mark worked and researched hard to get our extended family on to the RCI anthem - with all the discounts and flexibility holding. 3 Cabins as we confirmed our leave. He was great.- thank you
