It was very easy and clear to book plus it was a very competative rate.
Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Thank you for your feedback Caroline, it is greatly appreciated. Rest assured should you need to make a claim, our claims handlers will provide you with exceptional service!
Carl
Hello Roger. I am sorry to hear that you were not happy with the customer service that you received on the phone. I have listened to the call and found the sales operator to be extremely upbeat and informative. If you would be as kind to contact me at debenhamstravelinsurance@rockinsurance.com with more details, I will be more than happy to look into this for you. I apologise for any inconvenience caused.
Steve
I had said that I have osteo arthritis and went through the medical screening and was quoted a price which I agreed to and paid. I then received an e-mail confirming my insurance but saying my...
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Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Thank you for taking the time to leave us your feedback.
I am sorry to learn that there had been some issues in regards to your medical screening policy.
Our records show that you had originally declined your quotation to cover your medical condition(s), however I note that your declaration has now been accepted and everything is in order for you, though I do apologise for any inconvenience that may have been caused.
If you have any further enquiries, please do not hesitate to contact me at debenhamstravelinsurance@rockinsurance.com and I will be happy to help.
Carl
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
