When booking over the phone everything went very smoothly and the email containing the policy arrived quickly. Plus a bonus when the gift card arrives!
I have not had to use it thankfully, but I purchased a policy from Debenhams back in April and I am still waiting for the £5 gift card. I did mention this to the girl on the phone when I purchased...
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Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Hello Nigel. I am sorry to learn that you are yet to receive your gift card. I have looked into this and can see that you were sent a voucher on the 15.05.15 to the email address that we hold on file. The email may have filtered into your spam/junk folder and gone unnoticed. I have requested for another gift card to be sent out to you in the post. I apologise for any inconvenience caused.
Steve
可信賴顧客
10 years ago
thanks for your reply, especially as its the only one I have received about this matter despite making several phone calls and sending emails chasing this up. However I still have not received the gift card in the post to date, therefore can you please advise of when I can expect to receive this along with the gift card for the most recent travel insurance policy taken out at the end of July?
Nigel
產品評價
交易日期： 21/07/2015
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可信賴顧客
10 years ago
reasonable rates - slow service at collection
交易日期： 05/08/2015
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可信賴顧客
10 years ago
The travel insurance was spoken about at high speed.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
