Delivery took too long as item was "made to order". No mention of this at time of order.
Cuckooland
Cuckooland
12 years ago
thank you so much for your feedback. In follow up to our email, we would be more than happy to refund you a percentage of the cost as a contribution to your modifications. We agree that you should not have to do this, the parts should fit properly (and usually do). We are sorry that we let you down. If you would like this contribution, please respond to Nathalie at customerservice@cuckooland.com and we will make the necessary arrangements.
Kind regards, Cuckooland.
Waiting to long for product they was only stickers
Cuckooland
Cuckooland
12 years ago
thank you for your feedback, your comments have helped us identify a problem with a supplier and will assist us in improving our customer service offering. We agree,waiting that long for stickers is totally unacceptable and we are so sorry to have let you down.
Kind regards, Cuckooland.