tried to bill me twice, after i paid in full up front
Peter Townsley
Anton by Crowcon
3 years ago
Thank you for your review. Please accept my apologies for this issue, we had a problem with our system where it did not apply your discount correct before the invoice was processed. You will shortly receive a credit note for the difference, if you do not receive this please contact me on fga@crowcon.com or call me on 01235 557780. Regards Peter
Good afternoon the service regards time etc was very good and fast service however since my analyser came back to me the vacuum pump is very very noisy I contacted the rep via the only number I have...
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Peter Townsley
Anton by Crowcon
3 years ago
Thank you for your review. I am sorry to hear that your pump is very noisy. Please call our Tech Support Team on 01235 557780 (option 3) (Mon-Fri 8:30am to 5pm), who will be able to help you with this. Regards Peter
Great service by crowcon on servicing analyser but they were really let down by the courier they used - dpd,didn't pick up it up from collection shop for 4 DAYS so I was without it for 10 days,had to...
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Peter Townsley
Anton by Crowcon
3 years ago
Hi Steve, thank you for your review. Please accept our apologies for the delay with the DPD Drop at Shop service, this was an administration error at the shop and we have spoken to DPD to rectify it for the future. Regards, Peter
