Put a written complaint in and have heard nothing back. Cover more is making money out of senior citizens and would not deal with them again
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可信賴顧客
Feefo 驗證
6 years ago
Poor responses to enquiries.
I have been waiting weeks to hear back from them about cancelling my policy. I cannot get through on the phone and only got automated replies to my many emails. I finally heard back from a human...
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可信賴顧客
Feefo 驗證
6 years ago
Usually no problems with them but have emailed them twice over the past week to put claim on hold due to covid and have had no response as yet.
Will have to try and chase them again next week.
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TC
Trusted Customer
Feefo 驗證
6 years ago
Trusted Customer說了有關 Cover-More Travel Insurance:
Unable to be contacted via phone or email for travel effected by Covid19
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Trusted Customer
Feefo 驗證
6 years ago
Trusted Customer說了有關 Cover-More Travel Insurance:
Really great service - above and beyond
Cover-More gave me clear information when I was in a crisis overseas. After I received my claim payout, I realised I had underreported the value of the item stolen from me. They allowed me to reopen...
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可信賴顧客
Feefo 驗證
6 years ago
Always reliable
Easy to use and simple plan
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可信賴顧客
Feefo 驗證
6 years ago
I have used covermore for many years but found this time that the insurance was very expensive. I will probably not end up using it as my trip will most likely be cancelled .
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TC
Trusted Customer
Feefo 驗證
Glenmore Park
6 years ago
Trusted Customer說了有關 Cover-More Travel Insurance:
Is this transferable ?
Clearly knowledge of current client has you know that travel is canceled.
This is the first piece of communication I believe I have had?
Why no communication re transfer of dates to a time when the...
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可信賴顧客
Feefo 驗證
6 years ago
Worst customer service I have ever experienced
The worse interaction with a tral insurance company I have ever experinced.
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TC
Trusted Customer
Feefo 驗證
6 years ago
Trusted Customer說了有關 Cover-More Travel Insurance:
Haven't received email or call back despite multiply attempts to contact them regarding a travel insurance premium refund? It takes time due to current situation but some communication would be good.