I actually cancelled this policy three days after taking it out as I wasn't travelling any more. Two months later I am still fighting to get a refund. I would hate to be trying to actually make a...
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可信賴顧客
Feefo 驗證
6 years ago
Not happy Jan.
I am disappointed in the time it took to get back to me in regards to cancelling our insurance, even though covermore were supposedly contacting everyone before they were due to fly out.
I STILL have...
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Trusted Customer
Feefo 驗證
Brusbane
6 years ago
Trusted Customer說了有關 Cover-More Travel Insurance:
Pleasant helpful and friendly
The staff member was very helpful and talked me through all my options
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Trusted Customer
Feefo 驗證
Cairns
6 years ago
Trusted Customer說了有關 Cover-More Travel Insurance:
Haven't received refund from cancelled trip
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可信賴顧客
Feefo 驗證
6 years ago
Policy cancelled 14rh March still waiting
Im still waiting a refund policy cancelled
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可信賴顧客
Feefo 驗證
6 years ago
Initially it was easy to apply online. hassle free is what you want with insurance. Now that I am trying to seek a refund, I haven’t received a reply? I was still in the cooling off period when...
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可信賴顧客
Feefo 驗證
6 years ago
No response
Haven't received an email back regarding my refund for over 3 weeks. It's gotten ridiculous now.
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可信賴顧客
Feefo 驗證
6 years ago
Crappy service
Obviously they knew we would not be travelling but we received no contact at all. No offer of cancelation or reschedule of the booking.
Took the payment but then knowing their customers can’t travel...
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可信賴顧客
Feefo 驗證
6 years ago
Poor customer service
Poor communications, delayed responses, delayed refund, refund incorrect, further delays...etc.
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可信賴顧客
Feefo 驗證
6 years ago
Pathetic
I rang and got a call back. The girl went to ask a supervisor the phone dropped out and she did not call back !!! So I contacted you by email because I couldn’t get you on the phone. You replied and...