The claims process is ridiculously painful, I have been waiting over a month to get a reply (still waiting)! Everytime something is delayed by "10 working days". I understand everything is busy with...
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可信賴顧客
Feefo 驗證
6 years ago
Terrible Service on this occasion.
Absolutely no emotion or assistance offered with the ongoing pandemic.
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可信賴顧客
Feefo 驗證
6 years ago
Disappointed
Took my money in a blink for cover then just as quickly hid behind the excuse of a pandemic. Very poor form. Would not use you ever again & will spread the word to others.
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可信賴顧客
Feefo 驗證
6 years ago
We are not travelling until December 2020, so really cannot say what Cover More is like. Hopefully, Corona Virus will be over by December and we are free to travel. Information on how Cover More is...
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可信賴顧客
Feefo 驗證
6 years ago
Exclusions are not communicated before payment?
there should be an opportunity to read the contract especially exclusion clauses before payment is submitted
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可信賴顧客
Feefo 驗證
6 years ago
Efficient sign up process
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TC
Trusted Customer
Feefo 驗證
6 years ago
Trusted Customer說了有關 Cover-More Travel Insurance:
Response
Online purchase was excellent however I am still awaiting response to three emails.
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TC
Trusted Customer
Feefo 驗證
6 years ago
Trusted Customer說了有關 Cover-More Travel Insurance:
Train your staff
Not forthcoming with available information but obviously not trained and had been having a bad day with customer abuse.
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TC
Trusted Customer
Feefo 驗證
Perth
6 years ago
Trusted Customer說了有關 Cover-More Travel Insurance:
Not impressed
Bought my insurance in good faith back in January, before pandemic was declared, was unable to get anything back.