Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Cover-More Travel Insurance 評論

https://www.covermore.com.au

服務

過去一年則評價

顯示全部3,254則評論

Trusted Customer

Feefo 驗證

9 years ago

Trusted Customer說了有關 Cover-More Travel Insurance:

BEST Service

Your staff are so helpful and nice! Will be insuring with you again.

Trusted Customer

Feefo 驗證

9 years ago

Trusted Customer說了有關 Cover-More Travel Insurance:

Poor service by Cover-More Travel Insurance

PDS is not clear. I thought that I was buying Medibank Private.

Liz

Cover-More Travel Insurance

9 years ago

Thank you for this feedback. We do supply the travel insurance for Medibank Private and this information is available within the PDS. We will take your feedback on board about that not being clear.

可信賴顧客

Feefo 驗證

9 years ago

Good service by Cover-More Travel Insurance

Nice to obtain travel refund after having to undergo major surgery.

Mia

Cover-More Travel Insurance

9 years ago

Thanks for sharing. We hope you've recovered well.

Trusted Customer

Feefo 驗證

9 years ago

Trusted Customer說了有關 Cover-More Travel Insurance:

Excellent service by Cover-More Travel Insurance

Fast and prompt response. No dramas with my claim

可信賴顧客

Feefo 驗證

9 years ago

Highly Professional. Would Use Again

Easy to work with and responded in a timely professional manner.

Trusted Customer

Feefo 驗證

9 years ago

Trusted Customer說了有關 Cover-More Travel Insurance:

Not real happy

I bought cover on the web thought i bought cover to cover an expensive item and when it got stolen found out i had bare minimum cover and lost the lot thanks for nothing

Liz

Cover-More Travel Insurance

9 years ago

Thank you for providing this feedback. We do encourage our customers to closely read the Product Disclosure Statement before purchasing and then before travelling to ensure the cover meets their requirements. We also have our customer service staff available on the phone to explain what our customers are and aren't covered for if they need further clarification.

Trusted Customer

Feefo 驗證

9 years ago

Trusted Customer說了有關 Cover-More Travel Insurance:

Excellent service by Cover-More Travel Insurance

Amazing care at a time when I was really uncertain about flying home!

可信賴顧客

Feefo 驗證

9 years ago

Very satisfied with service

Very prompt in dealing with our claim

Trusted Customer

Feefo 驗證

Melbourne

9 years ago

Trusted Customer說了有關 Cover-More Travel Insurance:

Average performance. But no choice when dealing through a travel agent

Very slow in settling claims. Several claims submitted on 15 September 2016 still not settled. Poor communications with claimants. One claim paid into bank account with no email advice of payment...

Liz

Cover-More Travel Insurance

9 years ago

Hi Robert, thank you for sharing this feedback. We will escalate this with claims for you.

Trusted Customer

Feefo 驗證

9 years ago

Trusted Customer說了有關 Cover-More Travel Insurance:

Excellent service by Cover-More Travel Insurance

Very helpful. Excellent customer service was provided

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