I have tried to ring multiple times emails 3 times to sort out a refund no response
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Trusted Customer
Feefo 驗證
6 years ago
Trusted Customer說了有關 Cover-More Travel Insurance:
Would recommend!
Streamlined process. Completed claim through online portal. Customer service was excellent and helpful.
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Trusted Customer
Feefo 驗證
6 years ago
Trusted Customer說了有關 Cover-More Travel Insurance:
Extend credit period or full refund please
Waiting a response to my emails. I enquired about a refund weeks ago. I would like to know the value of the refund - otherwise a 24 month extension. 12 months from date of purchase is useless.
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可信賴顧客
Feefo 驗證
6 years ago
Not acceptable
For the first time I have to give them a one star rating, I’d rather give them zero. I was overseas and contacted covermore because the hospital required the item numbers for the procedure I needed,...
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Trusted Customer
Feefo 驗證
Mackay
6 years ago
Trusted Customer說了有關 Cover-More Travel Insurance:
Very poor response
By not responding my emaisl within Cover more's own advertised response time of three days in relation to my request where I have been asking for a refund of my insurance premium Certificate of...
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可信賴顧客
Feefo 驗證
6 years ago
The initial process of taking out travel insurance with Cover-More was quick and easy. However we have been unable to make any contact with someone since to discuss moving our policy to an alternate...
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Trusted Customer
Feefo 驗證
Perth, WA.
6 years ago
Trusted Customer說了有關 Cover-More Travel Insurance:
Lengthy / unreasonable delay in responding to email inquiry.
Due to the international travel restrictions / ban I was unable to travel. I made an inquiry regarding a possible refund on 22/03/2020 for the amount of the policy (7201 0017 3866) that I could not...
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Trusted Customer
Feefo 驗證
6 years ago
Trusted Customer說了有關 Cover-More Travel Insurance:
Waiting for reply from covermore
Still waiting for a call back regarding a refund!
There has been no contact made by cobermore even when I call and email.
PLEASE GET BACK TO ME !!
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Trusted Customer
Feefo 驗證
Brisbabe
6 years ago
Trusted Customer說了有關 Cover-More Travel Insurance:
Didn’t honour cancellation due to COVID-19
Pay us back the insurance outlaid, we haven’t even gone on the trip and has to cancel due to COVID-19
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Trusted Customer
Feefo 驗證
Melbourne Australia
6 years ago
Trusted Customer說了有關 Cover-More Travel Insurance:
Our trip has been cancelled due to Covid-19 so we won’t be going anywhere