Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

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如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Cousins Furniture 評論 | https://www.feefo.com/reviews/cousins-furniture-stores客戶服務評論評論 |Feefo |第 1 頁

可信賴顧客

Feefo 驗證

14 years ago

Good service

產品評價

交易日期： 10/09/2011

0

可信賴顧客

Feefo 驗證

14 years ago

Terrible service!! Saleswoman promised that the bed would be assembled. It wasn't. The manager then…

Terrible service!! Saleswoman promised that the bed would be assembled. It wasn't. The manager then spoke to me like an idiot and was very rude to me on the phone. Then when it was delivered there...

Cousins Furniture Stores

Cousins Furniture

14 years ago

We are sorry that you were disappointed with your recent experience and we have noted your comments. We are sorry if you were promised assembly of your bedstead as it states on the price ticket in store that the product is a self assembly item. Your sales person has over 20 years experience with Cousins and has a comprehensive knowledge of our delivery service. In addition, our Store Manager has a very strong Customer Service background and understands the committment that we, as a family business, must always endeavour to give our customers. This will of course be investigated further and your comments will be dealt with in a constructive manner. We understand that your concern is now resolved and we would like you to accept our further apologies for any inconvenience that may have been caused.

產品評價

交易日期： 05/08/2011

0

可信賴顧客

Feefo 驗證

14 years ago

Great choice and quality and excellent customer service

產品評價

交易日期： 10/09/2011

0

可信賴顧客

Feefo 驗證

14 years ago

Ordering was easy - when delays were apparent the feedback was poor. We had toconstanly chase…

Ordering was easy - when delays were apparent the feedback was poor. We had toconstanly chase oin an item which was four weeks late on a fourtenn week lead time.

Cousins Furniture Stores

Cousins Furniture

14 years ago

We are sorry that your delivery was delayed and for any inconvenience that this may have caused you. We have since ordered stock of this product along with other popular ranges/ colours to ensure that the lead times are reduced and in a lot of cases, products are now available for immediate delivery.

產品評價

交易日期： 29/05/2011

0

可信賴顧客

Feefo 驗證

14 years ago

First class - delivered when they said they would, bed made up this end -…

First class - delivered when they said they would, bed made up this end - no complaints at all

產品評價

交易日期： 28/08/2011

0

可信賴顧客

Feefo 驗證

14 years ago

very pleased with service and delivery.

產品評價

交易日期： 19/08/2011

0

可信賴顧客

Feefo 驗證

14 years ago

The store was really good and had a great choice of furniture. The delivery men…

The store was really good and had a great choice of furniture. The delivery men were friendly and efficient.

產品評價

交易日期： 04/06/2011

0

可信賴顧客

Feefo 驗證

14 years ago

Excellent all round customer service, from sales to item being delivered.

產品評價

交易日期： 27/06/2011

0

可信賴顧客

Feefo 驗證

14 years ago

delivery ontime customer service good

產品評價

交易日期： 26/06/2011

0

可信賴顧客

Feefo 驗證

14 years ago

excellent sales advice and good delivery

產品評價

交易日期： 13/08/2011

0

Cousins Furniture 評論

1 x Lynwood (Was Visitor Deluxe) 90cm 3 in 1 Guest Bed更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站Speedy and efficient

1 x Duo - 1400 Pocket Sprung 180cm Super King Mattress更^多^有^關^本^產^品^的(3)^條^評^論瀏覽產品網站

6 x Caprice Dining Dining Chair更^多^有^關^本^產^品^的(4)^條^評^論瀏覽產品網站Beautiful, heavy, quality furniture

1 x Caprice Dining Dining Table更^多^有^關^本^產^品^的(4)^條^評^論瀏覽產品網站Beautiful, heavy, quality furniture

1 x Bison 2 Seater (double manual recliners)更^多^有^關^本^產^品^的(5)^條^評^論瀏覽產品網站

1 x Bison 3 Seater ( double power recliners)更^多^有^關^本^產^品^的(3)^條^評^論瀏覽產品網站

1 x Mackintosh 150cm Headboard更^多^有^關^本^產^品^的(6)^條^評^論瀏覽產品網站As good as we expect

1 x Thatcham 10000 150cm King Drawer Storage Set更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

1 x Hudson 3 Seater Sofa (static)更^多^有^關^本^產^品^的(4)^條^評^論瀏覽產品網站

1 x Hudson Chair (static)更^多^有^關^本^產^品^的(3)^條^評^論瀏覽產品網站

1 x Hudson Power Chair更^多^有^關^本^產^品^的(6)^條^評^論瀏覽產品網站

1 x Rugs Pebble Rug Military (150cm x 210cm)更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

1 x Monza 2.5 Seater (RHF Arm) 180cm)更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

1 x Monza 2 Seater (LHF Arm) (160cm)更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

1 x Monza Corner Section with end terminal (LHF) (106x223cm)更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

1 x Monza Corner Section with end terminal (RHF) (106x223cm)更^多^有^關^本^產^品^的(3)^條^評^論瀏覽產品網站

1 x Cushions Pebble Cushion Military (18x18")更^多^有^關^本^產^品^的(3)^條^評^論瀏覽產品網站

1 x Esprit 3 Seater Sofa (90 inches)更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站We have only had the furniture for 1 month but it is comfortable and well made.

2 x Esprit Chair更^多^有^關^本^產^品^的(3)^條^評^論瀏覽產品網站We have only had the furniture for 1 month but they are comfortable and well made.

2 x Loretta 2 Seater (Double Manual Recliners)更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站when first delivered very uncomfortable. very hard and rigid but now softening with wear. expect one in showroom had been sat on lots of time. disappointed initially but now liking more.

1 x Berkley 2 Seater Sofa更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站The sofa exceeded my expectations

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？