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Countrywide Insurance Services 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

顯示全部56則評論

可信賴顧客

Feefo 驗證

9 years ago

Yes I would .it's a very good service and I have had a problems with you

Trusted Customer

Feefo 驗證

9 years ago

Trusted Customer說了有關 Countrywide Insurance Services:

Excellent service by Countrywide Insurance Services

Very helpful and friendly staff, have always had a good service provided

Trusted Customer

Feefo 驗證

leicester

9 years ago

Trusted Customer說了有關 Countrywide Insurance Services:

no idea why i had 2 separate policies and unable to log in

not enough information regarding renewal prices and possible offers, and why i had 2 separate policies. Unable to log into see my documents

Trusted Customer

Feefo 驗證

9 years ago

Trusted Customer說了有關 Countrywide Insurance Services:

Miss sold, and charged for unwanted policy

Forced into applying for insurance during mortgage applications. Cancelled apply after finding a better deal. This cancellation was ignored, so had to call again to cancel. This was also ignore and...

Trusted Customer

Feefo 驗證

Kent

9 years ago

Trusted Customer說了有關 Countrywide Insurance Services:

No communication. Still waiting for information re my excess that is due.

We had taken up insurance with you but it actually hadn't been set up so we were 4 months without cover due to a clerical error. Also when we had a flood absolutely nothing about the process was...

Trusted Customer

Feefo 驗證

9 years ago

Trusted Customer說了有關 Countrywide Insurance Services:

Good service by Countrywide Insurance Services

Overall good service, efficient and professional manner

可信賴顧客

Feefo 驗證

10 years ago

I have been a customer for many years with no claim and disappointed with no discount on this years cover. I will be loo

I have been a customer for many years with no claim and disappointed with no discount on this years cover. I will be looking elsewhere next year.

Joanna

Countrywide Insurance Services

10 years ago

Thank you for taking the time to leave your feedback. we are sorry to hear that you are disappointed and would be happy to speak to you or review your situation again to ensure you are happy with the product and explain the full benefits of the cover it offers you.

Joanna

Countrywide Insurance Services

10 years ago

I am more than happy to discuss your concerns please email me at joanna.toes@countrywide.co.uk so we can try to review your situation to a satisfactory outcome,

可信賴顧客

9 years ago

Thank you for your response and sorry I have not got back to you sooner. I understand all the benefits of the policy but as a customer have not had to use them over a number of years I feel a discount would have been feasible. As previously mentioned we have a number of properties and we will be looking elsewhere for cover in the future. Regards Noel Sent from my iPhone On 12 Apr 2016, at 14:59, feedback@feefo.com wrote: Countrywide Insurance Services has responded to the feedback you left them on Feefo. Feefo Logo Countrywide Insurance Services has replied to your feedback. Dear Valued Customer Countrywide Insurance Services has responded to the feedback you left them on Feefo. Feedback Thread 09/04/2016 12:33Service Single positive I have been a customer for many years with no claim and disappointed with no discount on this years cover. I will be looking elsewhere next year. 11/04/2016 14:29Joanna (merchant): Thank you for taking the time to leave your feedback. we are sorry to hear that you are disappointed and would be happy to speak to you or review your situation again to ensure you are happy with the product and explain the full benefits of the cover it offers you. 12/04/2016 13:59Joanna (merchant): I am more than happy to discuss your concerns please email me at joanna.toes@countrywide.co.uk so we can try to review your situation to a satisfactory outcome, You now have four choices: 1.Contact Countrywide Insurance Services directly » 2.Click here to continue the discussion or modify your rating » 3.Click here to mark the discussion as resolved » 4.Nothing - my concerns have been addressed. Many thanks, The Feefo Team Feefo, The Global Feedback Engine Important Notice Replying to this email will not reach Countrywide Insurance Services, if you have had a specific problem which needs to be addressed, please contact Countrywide Insurance Services directly. It is the policy of Feefo not to distribute any information for any reason that users have not specifically made public. If you do not want to receive any more emails from us, please click hereThank you for your response and sorry I have not got back to you sooner. I understand all the benefits of the policy but as a customer have not had to use them over a number of years I feel a discount would have been feasible. As previously mentioned we have a number of properties and we will be looking elsewhere for cover in the future. Regards Noel Sent from my iPhone On 12 Apr 2016, at 14:59, feedback@feefo.com wrote: Countrywide Insurance Services has responded to the feedback you left them on Feefo. Feefo Logo Countrywide Insurance Services has replied to your feedback. Dear Valued Customer Countrywide Insurance Services has responded to the feedback you left them on Feefo. Feedback Thread 09/04/2016 12:33Service Single positive I have been a customer for many years with no claim and disappointed with no discount on this years cover. I will be looking elsewhere next year. 11/04/2016 14:29Joanna (merchant): Thank you for taking the time to leave your feedback. we are sorry to hear that you are disappointed and would be happy to speak to you or review your situation again to ensure you are happy with the product and explain the full benefits of the cover it offers you. 12/04/2016 13:59Joanna (merchant): I am more than happy to discuss your concerns please email me at joanna.toes@countrywide.co.uk so we can try to review your situation to a satisfactory outcome, You now have four choices: 1.Contact Countrywide Insurance Services directly » 2.Click here to continue the discussion or modify your rating » 3.Click here to mark the discussion as resolved » 4.Nothing - my concerns have been addressed. Many thanks, The Feefo Team Feefo, The Global Feedback Engine Important Notice Replying to this email will not reach Countrywide Insurance Services, if you have had a specific problem which needs to be addressed, please contact Countrywide Insurance Services directly. It is the policy of Feefo not to distribute any information for any reason that users have not specifically made public. If you do not want to receive any more emails from us, please click here

可信賴顧客

Feefo 驗證

10 years ago

Spoke to 2 advisors about claims and neither could help just passed me onto other numbers

Cat

Countrywide Insurance Services

10 years ago

Hello,

Thank you for taking the time to feedback.

I am very sorry to hear that you have been un-happy with the service we were able to provide, unfortunately we are not able to deal with the process or give any information on validity of claims at this office.

We en devour to be as helpful as we can in these situations and provide you with the numbers where you can locate the information you are looking for.

GI Team Leader

可信賴顧客

Feefo 驗證

10 years ago

Top job!

Excellent value for money, great expertise.

Cat

Countrywide Insurance Services

10 years ago

Good Afternoon,

Wonderful to have such positive feedback and a great score, thank you for taking the time to give this.

Trusted Customer

Feefo 驗證

Hemel Hempstead

10 years ago

Trusted Customer說了有關 Countrywide Insurance Services:

Top end service

Knowledgable enthusiastic decent staff deliver a top end service.

Cat

Countrywide Insurance Services

10 years ago

Hi,
Its fantastic to receive feedback on our staff and their service at Countrywide and I will be sure to feed this back to the team.You have scored a 5, this is classed as a neutral score if you feel the service you received was good or better than good please feel free to amend your score.
Thanks

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