I had to call the 800 number for help because there's no search feature on the website. The CS Rep was incredibly helpful.
Paige Jansen
Corpkit Legal Supplies
6 years ago
Dear Rick,
Thank you so much for your 4-Star review and your great comments about our customer service team. We apologize that our Search Feature was currently unavailable at this time as we are making some improvements with it, but it will be back up on our website soon so you can search for anything you may need in the future.
Thank you for your business and thank you for taking the time out to share your experience.
Sincerely,
Paige
Corpkit Legal Supplies
產品評價
Paige Jansen
Corpkit Legal Supplies
6 years ago
Thanks so much for reviewing our Standard Wording Certificates! We're so happy they met your needs. Thank you for shopping with us!
Found the certificate needed to re-order, and was able to follow instructions on the site. I did have to call customer service for clarification on the numbering on certificates. I needed the number...
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Paige Jansen
Corpkit Legal Supplies
6 years ago
Dear Customer,
Thank you so much for taking the time to share your review. I am so glad we were happy to assist in getting you additional certificates needed and that customer service was able to help with the numbering.
It's great to hear that the back came out exactly as you needed. If you ever have any questions or need anything in particular with a certificate style, please don't hesitate to send a scanned back of the certificate you're looking to purchase to our email, and we would be more than happy to look at it to ensure you're getting exactly what you need. We can also help assist with making the necessary changes so you receive exactly what's needed.
Thank you for your purchase and thank you for your kind review!
Sincerely,
Paige
Corpkit Legal Supplies
產品評價
Paige Jansen
Corpkit Legal Supplies
6 years ago
Thank you for your review!
交易日期: 17/08/2020
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GULZAR GHAZIANI
Feefo 驗證
6 years ago
GULZAR GHAZIANI說了有關 Corpkit Legal Supplies:
EXCELLENT SERVICE. ON TIME DELIVERY.
產品評價
交易日期: 17/08/2020
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DEBORAH Oldson
Feefo 驗證
6 years ago
DEBORAH Oldson說了有關 Corpkit Legal Supplies:
someone had to call me to see how to word the State at Large in KY??????
Paige Jansen
Corpkit Legal Supplies
6 years ago
Dear Deborah,
Thank you for sharing your honest review. We have contacted you on this order to further discuss what went wrong and how we could get this item fixed for you.
As we had mentioned, there are different notary seal layouts and our customer service team wanted to contact you on this order to make sure that this format was what you wanted, as they were unfamiliar with that exact format. We always strive to get the customers order exactly as they need it to be and just wanted to clarify before shipping the item. We apologize for any inconvenience.
Sincerely,
Paige
Corpkit Legal Supplies
DO
DEBORAH Oldson
6 years ago
Upon my comment the company contacted me immediately. We worked together to solve my issues and the product now is satisfactory. Great customer service!
產品評價
Paige Jansen
Corpkit Legal Supplies
6 years ago
Thank you for taking the time out to review the Notary Seal purchased. This particular seal is a hard plastic handle with a plastic insert, but is a heavy duty seal. This seal also works as a hand embosser as well as a desk seal. The seal comes with the insert and the handle, in two separate pieces. We do have another seal in our inventory that is black, but we truly believe this seal is a better seal with a long shelf life as an embosser.
Even though we package our products and check each item before it leaves our facility, damage can occur in shipping. In this case, it seems the seal insert has shifted in travel. It is no problem, we have sent you out a new seal insert for your existing handle and we hope this insert will be just as you expected. Thank you for shopping with us.
交易日期: 10/08/2020
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MD
Miriam Day
Feefo 驗證
6 years ago
Miriam Day說了有關 Corpkit Legal Supplies:
I've used CorpKit for 15 yrs and they are great! I always recommend them. Great customer service and good quality products.
I love this Company's Professional Corp Binders. I get all my orders from them. When I failed to choose the correct product they personally reached out to me and corrected my order.. I would...
I have been a customer for many years now. Never stop using their services. Their service is punctual, fast and prices are right! Had a request and was expecting to get a call; I got solution...
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產品評價
交易日期: 11/08/2020
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MARITZA VIDAL
Feefo 驗證
6 years ago
MARITZA VIDAL說了有關 Corpkit Legal Supplies:
The shipping service was terrible, I tried to get my package several times without a positive way, I spoke with the supervisor because my package was in and out from the postal office and nobody give...
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Paige Jansen
Corpkit Legal Supplies
6 years ago
Dear Maritza,
We're so sorry to hear about the difficulty receiving your package. The item was ordered on August 10th after our cutoff time and shipped out on August 11th. It left our facility shipping USPS and it seems from tracking the package, that is where the difficulty occurred. The postal service tried multiple times to deliver the package as the tracking states. First, the package was attempted for delivery on August 13th and it stated there was no access to the delivery location. After that delivery was attempted a few more times, finally being delivered on August 17th.
Unfortunately, once an item leaves our facility it then is in the hands of the postal service. We can only do our best to track the product, but the postal service can only give us so much information on the location of the package. The only time we can access the package is if the package is returned to us since the USPS cannot deliver it. Then we can do our best to get it to you when it arrives back at our facility, but we did not get any indication from the tracking that it was going to be returned as they were still attempting delivery. We apologize sincerely that no one was able to give you an answer on the whereabouts of the package. In this case, we would always recommend the customer to call their local post office to track down the package since they would have more information.
Again, we apologize that there was an issue getting the package to the final destination, but please know we always try our best to get the products out the door the fastest and use the fastest shipping method to get it to you. We did get the item out next day, it's just the carrier had difficulty delivering it and we apologize for that.
Sincerely,
Paige
Corpkit Legal Supplies