We’re sorry to hear that you’re finding Colombian House Coal difficult to light, and that you were unhappy to receive our survey. If you’d like to talk about this further or find out about some of our other fuels that you many find easier to light, please don’t hesitate to contact us by calling 0845 450 1474, or emailing feedback@cplindustries.co.uk. Thanks you for taking the time to leave feedback.
Warm Regards
Rebekah
產品評價
rebekah.barnett@cplindustries.co.uk
Coals2U
11 years ago
We’re sorry to hear that you’re finding Colombian House Coal difficult to light, and that you were unhappy to receive our survey. If you’d like to talk about this further or find out about some of our other fuels that you many find easier to light, please don’t hesitate to contact us by calling 0845 450 1474, or emailing feedback@cplindustries.co.uk. Thanks you for taking the time to leave feedback.
The delivery method (West Sussex) ignore the delivery message (e.g. leave by shed in back garden) and simply leave at the front of the house. As this happened a couple of times, I wrote to Coals2U...
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Coals2U
Coals2U
11 years ago
We’re really pleased that you’re happy with your products, but sorry to hear that our service has not met your expectations. We’re currently working to improve our delivery service and communications, and hope that we’ll be able to do a lot better if you choose to use Coals2U next time. Thank you for taking the time to leave your feedback.
Warm Regards
Rebekah
產品評價
交易日期： 08/01/2015
0
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可信賴顧客
Feefo 驗證
11 years ago
I like that I can order my coal online it doesn't take long to come
產品評價
交易日期： 30/01/2015
0
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可信賴顧客
Feefo 驗證
11 years ago
very good telephone staff and delivery men excellent.
We’re sorry to hear that you found our Kiln Dried Hardwood Logs to be smoky. As one of our most popular wood fuels this is a cause for concern and I’ll be sure to pass your feedback on to the products team. Thank you for bringing this to our attention and for taking the time to leave your feedback.
Warm Regards
Rebekah
產品評價
rebekah.barnett@cplindustries.co.uk
Coals2U
11 years ago
We’re sorry to hear that you found our Kiln Dried Hardwood Logs to be smoky. As one of our most popular wood fuels this is a cause for concern and I’ll be sure to pass your feedback on to the products team. Thank you for bringing this to our attention and for taking the time to leave your feedback.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
