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Coals2U 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

TH

Thomas

Feefo 驗證

Rosyth

3 years ago

Thomas說了有關 Coals2U:

One month to deliver soaking wet coal

Coal took one month to be delivered and was only sheduled for delivery the day before not a very good service hope they can speed things up ,also pre packed coal was soaking wet and had to be dried...

servicedeliveryteam@cplindustries.co.uk

Coals2U

3 years ago

Thank you for your feedback, we apologise on the delay on deliveries we are still taking 10 business days for deliveries, we can only apologise about the fuel been wet when arrived we will log this as a complaint and yourself and explain about the wet fuel.

產品評價

交易日期： 16/12/2022

2

可信賴顧客

Feefo 驗證

3 years ago

Overall very good service.

Good communication throughout, I was informed of delays due to demand. Driver delivered products where I requested. Products purchased were as described. Overall very good service. Many thanks.

產品評價

交易日期： 19/09/2022

2

可信賴顧客

Feefo 驗證

3 years ago

Poor service. Order cancelled

Try delivering the goods people order!

servicedeliveryteam@cplindustries.co.uk

Coals2U

3 years ago

Thank you for your feedback, we was experiencing delays due to high demand of orders with the energy crisis, but the lead times have gone back to normal apologises for any inconveniences this may have caused.

產品評價

交易日期： 24/09/2022

5

PE

Peter Edney

Feefo 驗證

3 years ago

Peter Edney說了有關 Coals2U:

Poor

Deliver what is ordered and communicate with customers.

servicedeliveryteam@cplindustries.co.uk

Coals2U

3 years ago

Thank you for your feedback. You placed your order at a time when the order bank was at its fullest and had over exceeded the expectation for the time of the year due to the current climate at the time. Deliveries have been taking longer than the usual delivery schedule. I can see that you have now cancelled your order and had your full refund.

交易日期： 12/09/2022

4

RT

Rob Taylor

Feefo 驗證

3 years ago

Rob Taylor說了有關 Coals2U:

Useless, non-existant service. My order's been 5 weeks now and they still can't tell me when it'll be delivered. The Call Centre say they only know the following day's deliveries and nothing further...

servicedeliveryteam@cplindustries.co.uk

Coals2U

3 years ago

Thank you for your feedback- Apologises for any delays and inconvenience this may have caused, everyone is working at the best of their ability to make sure orders are out in a timely manager rest assure you will be notified the day before delivery.

產品評價

交易日期： 26/09/2022

4

可信賴顧客

Feefo 驗證

3 years ago

Delivery was great

All the coal was wet

產品評價

交易日期： 01/09/2022

1

CB

colin broder

Feefo 驗證

3 years ago

colin broder說了有關 Coals2U:

faster delivery let people know when goods are coming ie email or phone, answer phones,answer emails would be nice 31 days to del handful of logs pay pal intervened came next day will not use again

servicedeliveryteam@cplindustries.co.uk

Coals2U

3 years ago

apologises for the delays, due to high demand on fuel it did causes delays to happen, you should have been receive regular updates via email or texts

產品評價

交易日期： 26/09/2022

3

SM

Sylvia Mullins

Feefo 驗證

3 years ago

Sylvia Mullins說了有關 Coals2U:

Kept me informed. Delivery man was very pleasant and helpful.

產品評價

交易日期： 28/09/2022

0

可信賴顧客

Feefo 驗證

3 years ago

Easy order and fast delivery.

Easy to order a fast delivery, price is what it is due to current climate, what more do you need.

產品評價

交易日期： 03/09/2022

0

可信賴顧客

Feefo 驗證

3 years ago

Great Charcoal

It took about 2 weeks to be delivered but it's hardly the biggest order! They kept in touch and I got a text the day before informing of delivery. The delivery men were outstanding, it was pouring...

產品評價

交易日期： 07/09/2022

0

Coals2U 評論

smokeless fuel更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站Coal was prepacked and was soaking wet I had to dry it out before it could be used,less than happy with the whole situation

Ecoal Smokeless Coal更^多^有^關^本^產^品^的(880)^條^評^論瀏覽產品網站I ordered a range of different smokeless coal from Coals 2U and this was probably the best of the lot. It burnt the longest and hottest and left minimal ash. Will be purchasing again

Homefire Twizlers (Wood Wool) Natural Firelighters更^多^有^關^本^產^品^的(69)^條^評^論瀏覽產品網站Great for lighting a fire quickly in a morning, well packaged. Does the job

Homefire Kiln Dried Hardwood Logs - Large Handy Bag更^多^有^關^本^產^品^的(329)^條^評^論瀏覽產品網站Jesus christ! How much information do you want. What an awful page this is!

Homefire Instant Light Fire Logs x 10更^多^有^關^本^產^品^的(12)^條^評^論瀏覽產品網站Poor service. Ordered and paid but no date for delivery so the order was cancelled. I won't bother with these again

Homefire Kiln Dried Hardwood Logs - Large Handy Bag更^多^有^關^本^產^品^的(329)^條^評^論瀏覽產品網站Haven't received it after 5 weeks so how can I rate it?

Ecoal Smokeless Coal更^多^有^關^本^產^品^的(880)^條^評^論瀏覽產品網站Coal was wet difficult to light

Homefire Heat Logs (shimada)更^多^有^關^本^產^品^的(117)^條^評^論瀏覽產品網站logs ok great del driver bad management

Homefire Smokeless Coal更^多^有^關^本^產^品^的(1,058)^條^評^論瀏覽產品網站Good product . Does what it says on the tin!

Homefire Smokeless Coal更^多^有^關^本^產^品^的(1,058)^條^評^論瀏覽產品網站Burns slow, lasts forever, but leaves a lot of ash in the pan.

CPL Restaurant Grade Lumpwood Charcoal - 12kg更^多^有^關^本^產^品^的(146)^條^評^論瀏覽產品網站Ordered 4 bags of restaurant grade charcoal. It's great, nice big pieces, easy lighting and about 3hr burn time in a kamado. Leaves a bit more ash than Big K but not a deal breaker.

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？