Thank you for your feedback. We are very sorry to hear this.Customer feedback is extremely important to us and we thank you for taking the time to contact us and allowing us to respond.We can see our couriers were unable to make contact.
The delivery address was subsequently updated with our couriers but unfortunately a re-delivery was attempted to the original address.
We have taken this matter up with our couriers and been in touch with you separately.
We hope you have now received your full refund including reimbursed postage costs and your Clogau gift voucher.
