Delivery was a week late but the company kept me updated on progress.
交易日期: 07/04/2024
Gillian
Childrens Bed Shop
9 hours ago
Thank you for your positive review. We really appreciate your feedback and apologise that there was a slight delay with the delivery of your order. We are overall satisfied that the service and product received met your expectation.
產品評價
This bed was better than I expected! Good quality and nice size futon and desk! My little boy was very happy with it
Gillian
Childrens Bed Shop
9 hours ago
Thank you for your fantastic 5 star review. The Estella White High Sleeper is one of our best selling bed frames so we are thrilled that you are of the same opinion and your son loves his new bed. We hopefully look forward to your repeat custom in the future.
Excellent service from start to finish. Communication was brilliant. I knew all the details about the bed from the website. The communication about the delivery was fantastic and easy to book. On the ...
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交易日期: 01/04/2024
Gillian
Childrens Bed Shop
1 day ago
Thank you for your fantastic 5 star review. We fully appreciate your feedback and very satisfied that our level of service met your expectation. Thank you once again for your most valued custom and we hopefully look forward to your repeat custom in the future.
產品評價
Excellent from start to finish. The website was easy to use and order from. The delivery was excellent. The bed itself it fabulous, really good quality and very easy to put together. I’d definitely re...
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Gillian
Childrens Bed Shop
1 day ago
Thank you for your fantastic 5 star review. The Impact Gaming range is one of our best selling ranges so we are very satisfied that you are of the same opinion and would recommend us to others.
Customer service and delivery was first class. I accidentally ordered the wrong item but changing the order was quick and simple via customer services. A really great experience.
交易日期: 03/04/2024
Gillian
Childrens Bed Shop
6 days ago
Thank you for your fantastic 5 star review. We really appreciate your feedback and that the service received met your expectation. We hopefully look forward to your repeat custom in the future.
產品評價
We are really pleased with the bed. The quality is excellent, which is always a worry when buying online. We like that you can see the grain of the wood a little through the white paint, so you can t...
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Gillian
Childrens Bed Shop
6 days ago
Thank you for your fantastic review. We are delighted that you are satisfied with the item ordered and that your daughter loves her new bed.
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可信賴顧客
22 days ago
Great service when 2 items were defective. Received replacements within a few of days. Other than the defective items the beds are really good.
交易日期: 15/03/2024
Mark
Childrens Bed Shop
17 days ago
Thank you for your fantastic 5 star review. We really appreciate your feedback and apologise that you experienced problems with your order. We are however satisfied that we were able to resolve and provide replacement parts promptly to allow you to complete the build of your order.
產品評價
Beds are of good quality and come with easy to understand instructions.
Mark
Childrens Bed Shop
17 days ago
Thank you for your fantastic 5 star review. We are thrilled that your purchase of the Kids Avenue Estella Mid Sleeper met your expectation. We hopefully look forward to your repeat custom in the future.
The order was delayed about 2 months, but I was informed every step of the way. I got contacted by the customer support team 1 week after the purchase that the supplier didn't have the bed in stock, a...
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交易日期: 11/01/2024
Mark
Childrens Bed Shop
17 days ago
Thank you for your positive review. We appreciate your feedback and pleased that you were satisfied with the service received and that we were able to keep you fully informed in respect of the status of your order. Thank you for your valued custom once again.
產品評價
Exact colour and features that were described on the website, we manage to buy a mattress using the info on the page, and it fitted perfectly on the bed. It was missing 2 pre-drilled holes, but that w...
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Mark
Childrens Bed Shop
17 days ago
Thank you for your positive review. The Amani Mission is one of our best selling ranges and the honey version does look great! We are very satisfied that you are happy with your purchase and hopefully look forward to your repeat custom in the future.
Quick delivery, friendly delivery drivers. Good communication with company.
交易日期: 25/02/2024
Mark
Childrens Bed Shop
1 month ago
Thank you for your fantastic 5 star review. We are very grateful for the feedback and satisfied that the service received met your expectation. We hopefully look forward to your repeat custom in the future.
產品評價
Great quality bed for a very reasonable price. We'll worth the money.
Mark
Childrens Bed Shop
1 month ago
Thank you for your fantastic 5 star review. Our Steens for Kids range does offer great value for money and is incredibly strong and sturdy. We highly recommend this range and very satisfied that your review reflects the quality of your purchase.
Absolutely fantastic service, would definatly recommend and quality of goods excellent. Kept up to date with all delivery requirements. Couldn't of asked for a better service, price was also brilli...
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交易日期: 26/02/2024
Mark
Childrens Bed Shop
1 month ago
Thank you for your fantastic 5 star review. We are thrilled that the service received met your expectation and we were able to assist you through each stage of your order. Thank you once again and we hopefully look forward to your repeat custom in the future.
產品評價
Grandchildren absolutely adore their new beds, worth every penny, would definatly recommend, fantastic delivery and service from the company.
Mark
Childrens Bed Shop
1 month ago
Thank you for your fantastic 5 star review. We really appreciate your feedback and very satisfied that the service level and goods purchased met your expectation. The Orion Bunk Bed is one of our best selling ranges and a bed we would also recommend highly as they offer great quality at an affordable price. Thank you once again for your valued custom.
While the mattress arrived promptly, it was absolutely filthy. I was able to open the packaging just enough to see that the fabric itself was stained. I've notified customer service and am waiting for...
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交易日期: 04/03/2024
Mark
Childrens Bed Shop
1 month ago
Thank you for your review. Please accept my sincere apologies for any inconvenience caused. I can confirm that we have promptly responded to your query and replaced the mattress free of charge. We have also noted receipt of the replacement mattress as being in good condition and therefore satisfied with the final outcome.
產品評價
As per earlier review, item was not clean on arrival
Mark
Childrens Bed Shop
1 month ago
Thank you for your review. Please accept my sincere apologies for any inconvenience caused. I can confirm that we have promptly responded to your query and replaced the mattress free of charge. We have also noted receipt of the replacement mattress as being in good condition and therefore satisfied with the final outcome.
Absolutely gorgeous bed. Not too hard to put together. I did it on my own. My daughter loves it. Good customer service, quick replies. Thank you. made a small room that much more special for my little...
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交易日期: 05/02/2024
Mark
Childrens Bed Shop
2 months ago
Thank you for your fantastic 5 star review. We are very satisfied that the service received met your expectation and we hope to receive your repeat custom in the future.
產品評價
Lovely bed. Made a sml room that much more special for my daughter. She loves it. Easy to put together (I did it alone in an hour!) Good customer service. Quick replies. Thank you
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Mark
Childrens Bed Shop
2 months ago
Thank you for your fantastic 5 star review. We really appreciate your feedback and thrilled that your daughter loves her new bed. We are also very satisfied that the service received met your expectation.
The shop were great bed got delivered fast had an accident while assembling and got replacement within few days but at a cost this accident could have been avoided had the instructions have you put t...
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交易日期: 09/02/2024
Mark
Childrens Bed Shop
2 months ago
Thank you for your fantastic 5 star review. We really appreciate your feedback and take your comments on board regarding the instructions, which we will feed back to the manufacturer. We are generally very satisfied that the service received met your expectation and hopefully look forward to your repeat custom in the future.
產品評價
The head and foot board should be in one piece instead of 3 the chip board could have been denser quality
Mark
Childrens Bed Shop
2 months ago
Thank you for your fantastic review. We are generally very satisfied that you were overall happy with your purchase and hopefully look forward to your repeat custom in the future.