Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Charles Trent 評論

https://www.trents.co.uk

出色

Charles Trent is one of the UK's largest vehicle recycling companies with over 96 years of industry leading experience.

服務

4.8

178

202

過去一年則評價

顯示全部2,895則評論

可信賴顧客

Feefo 驗證

2 years ago

Very happy to have vehicle removed and paid prompty

The collection driver had difficulty loading the vehicle, I was not there but I think a neighbour who is a jobs worth made him move his truck which did not help. Unfortunately he signed the V5C book...

Kevin

Feefo 驗證

2 years ago

Peter

Feefo 驗證

Bournemouth

2 years ago

Peter說了有關 Charles Trent:

Swift and professional

A swift and professional service. Courteous and helpful.

可信賴顧客

Feefo 驗證

2 years ago

Good service

I didn’t think with the size of vehicle the driver turned up with (large car transporter) he would be able to load my vehicle (non runner) but managed with very little problem . The driver was both...

Allison

Feefo 驗證

Poooe

2 years ago

Allison說了有關 Charles Trent:

I delivered !

Gerald

Feefo 驗證

2 years ago

Gerald說了有關 Charles Trent:

Prompt and efficient

Julie

Feefo 驗證

2 years ago

Julie說了有關 Charles Trent:

Very good but they did not tel us what time they were picking the car up?

可信賴顧客

Feefo 驗證

2 years ago

Collection was fast and easy. Effective communication and fair price..Would definitely use them again.

Gordon

Feefo 驗證

2 years ago

Gordon說了有關 Charles Trent:

Can't believe a company as established as Trent can't give u a more of a window time for collecting your car.7am till 5pm is all they would say.When I asked does the driver not have a delivery...

Customer Service

Charles Trent

2 years ago

Hi Gordon, Thanks for your feedback on this, and I apologise that we weren’t able to give you a more precise predicted collection time. Generally, our drivers will have around 7 cars to collect in a day, and due to the nature of their work, they can come up against any number of challenges and potential delays on their route. For this reason, to avoid disappointment, we do not give a smaller window of collection from the office, and the best way to inform you of your collection time comes directly from the driver when they are roughly an hour away from the collection point. I can appreciate this is not ideal, but I do hope you understand the reasoning for the collection window coming from the driver. Charles Trent's

可信賴顧客

Feefo 驗證

2 years ago