Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

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如何處理虛假評價？

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Charles Trent評論

顯示全部2,923則評論

Trusted Customer

Feefo 驗證

9 years ago

Trusted Customer說了有關 Charles Trent:

Easy Transfer of vehicle for cssh

Very quick friendly and efficient

可信賴顧客

Feefo 驗證

9 years ago

Customer service was terrible.

Customer Service

Charles Trent

9 years ago

Thanks for bringing this to our attention. Please email logistics@ctrent.co.uk regarding your experiences of terrible customer service and our team will be able to investigate this further and take appropriate action. We collect 100+ cars daily and have many generations of satisfied customers who use our vehicle collection service. We pride ourselves on a fast, efficient and friendly service and take claims that we have failed this very seriously. We look forward to hearing from you.

Trusted Customer

Feefo 驗證

Christchurch

9 years ago

Trusted Customer說了有關 Charles Trent:

Great, local service

I rarely give feedback at the extremes of the given range - Good is/should be good enough, which it was! Easy to arrange to have my car collected, timely & helpful contact with head office & very...

Trusted Customer

Feefo 驗證

9 years ago

Trusted Customer說了有關 Charles Trent:

They do what they say

On time and called half an hour before as arranged good service.

Customer Service

Charles Trent

9 years ago

We really appreciate your kind words and for taking the time to provide a review Diane. Have a fantastic weekend and thanks again for choosing the Charles Trent vehicle collection service.

可信賴顧客

Feefo 驗證

9 years ago

Trouble free request, collection and payment process.

Customer Service

Charles Trent

9 years ago

Thanks for your kind words regarding the Charles Trent vehicle collection service. We are glad that we delivered a service that was efficient and hassle-free.

Trusted Customer

Feefo 驗證

9 years ago

Trusted Customer說了有關 Charles Trent:

Perfect

Worked like clockwork ..the only person who let it down a bit was the guy at the yard who was a bit rough ( when I phoned the yard initially after a google search ,) in his explanation of how it...

Customer Service

Charles Trent

9 years ago

Thanks Steve for taking the time to provide this 5* review of our service. We personally assure you that this isn't standard practice and your feedback will be passed on to help improve our service. Thanks again for choosing Charles Trent and have a brilliant weekend!

Trusted Customer

Feefo 驗證

9 years ago

Trusted Customer說了有關 Charles Trent:

Easy way to dispose of a car.

Excellent communication and the car was collected at a time that suited us.

Trusted Customer

Feefo 驗證

9 years ago

Trusted Customer說了有關 Charles Trent:

gave me a good price for my car , piked it up and paid on time. spoke to a man on the phone who was pleasant polite and informed . thanks

可信賴顧客

Feefo 驗證

9 years ago

Great Service from Trents

They phoned when they said they would and took the car away when they said they would, Overall great service

Trusted Customer

Feefo 驗證

9 years ago

Trusted Customer說了有關 Charles Trent:

Good not great

Car pickup went perfectly Car transferslip wasn't signed so I had to drive to Trent's to get signed which was a pain.......

Customer Service

Charles Trent

9 years ago

Hi Anne, please rest assured that we have taken your feedback on-board to improve our service. We apologise for the inconvenience regarding the transfer slip.