Ordered the chair and paid extra for adjustable arms. The arms finally arrived today - just a few months after the original order ! Not ideal, but at least the chair came with basic arms so I managed...
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ChairOffice
ChairOffice
11 years ago
Good Morning and thank you for your review. My apologies on the arms as we did advise from the start of the order that we were out of stock of the arm and the lead time would be long and we happy to supply the other arms FOC to tie you over. We were in the hands of shippers so did not have updates as the boat was on the water.
I am so pleased you are happy with the chair and take your comments on board and will pass these on.
Jamie Welch
Hadn't noticed the vat need to be added until the final page which is annoying but everything went through ok, quick delivery and no damages.
ChairOffice
ChairOffice
11 years ago
Thank you for taking your time to review the product.We do show the incl vat page next to the chair but this could not have been seen. I am pleased that you are happy with the chair and would recommend them.
James Welch
Service from the company was first class, no issues at all.
ChairOffice
ChairOffice
11 years ago
HI and thank you for your review.I will contact you to discuss the chair as we were not aware that there was a problem. We will of course look at this as we sell large amounts of this product and it is very problem free.
I am pleased that you were so happy with our service.
James Welch
Chair took a bit longer to arrive than I had hoped, but it was not too bad
ChairOffice
ChairOffice
11 years ago
HI There the delivery time is simply as it was upholstered in your choice of fabric and this process just takes that little bit longer. I am very happy that you can already feel the benefits of this comfortable Cairo Plus chair.
Jamie Welch