I paid over £12 for next day delivery before 12pm which I thought was very expensive but paid it as was really running short of containers didn’t arrive till about 2pm so not good service and I did...
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Mark Perman
Cater For You Ltd
4 years ago
Good morning. I'm very sorry to hear that you didn't get your parcel until 2pm despite paying for the Pre 12 service. Unfortunately we don't have any say in the time slots/deliveries as we use DPD as our courier service rather than doing the deliveries ourselves. This is the first we were aware of your delivery arriving late so I completely get your frustration. I will get your shipping fee refunded immediately as you didn't get the goods when expected. If you had let us know straight away by phone or email then we could have actioned this refund sooner. Once again apologies for the slight delay in delivery and please let me know if we can help with anything else. Kind Regards, The Cater For You Team.
I placed a recent order with the team and unfortunately they didn’t have enough stock ( I had wiped them out) they contacted me straight away to let me know. Sent what they had with the remaining...
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Mark Perman
Cater For You Ltd
4 years ago
Hi Jo. Thank you very much for your positive review, we really appreciate it. Kind Regards, The Cater For You Team.