Hi Edward. We're very sorry to hear this. Can I ask what the issue was? I've just searched for your email address and I can't see an email thread as to what happened here. Please can you give us a call on 01494 511950 and we can discuss this further and help you out? Once again we do apologise for any inconvenience caused here. Kind Regards, The Cater For You Team.
The contents were partly crushed and had been picked incorrectly. I.e. the order was made up with a different size foil case . Very disappointed
Tom Payne
Cater For You Ltd
3 years ago
Hi Shirley. We're very sorry to hear of the issues you've received with your order here. Have you reported this to our customer service team? If not please contact us on info@cater4you.co.uk or 01494 511950 and we will get this rectified immediately for you. Kind Regards, The Cater For You Team.
The pots arrived promptly you lost a star because some of the pots had been damages in transit, possibly someone had kicked or dropped the box, it would have benefited from sturdier packing.
Tom Payne
Cater For You Ltd
3 years ago
Hi Paul. Thank you for the feedback. Did you let our customer service team know about the damages? If not please email info@cater4you.co.uk and we can get any damages replaced for you . Kind Regards, The Cater For You Team.
used this company for a few years for cake boxes for my bakery, the price of them now is ridiculous.
Tom Payne
Cater For You Ltd
3 years ago
Good afternoon. Sorry to hear you're not happy with the pricing of the Cake Boxes. Unfortunately we have suffered price increases a lot over the past couple of years and although we have swallowed a lot of them so it didn't affect our customers. I'm afraid we can only ignore them for so long before having to raise ours a little, it's a tough market out there at the moment for us all. That being said please do email us at info@cater4you.co.uk and we can see what we can do for you moving forwards. We do apologise for the inconvenience caused here. Kind Regards, The Cater For You Team.