CarFinance 247 評論

I'm sorry to hear that you received a poor experience with CarFinance247. We pride ourselves on offering the best customer service in our sector and we do take negative feedback / complaints very seriously. I'll be passing this review onto our Sales Director who will talk to the individual sales person that you dealt with to get a further understanding of the issues you faced. If you could elaborate on the "things were added on" comment so i have further information that would be appreciated. For now we apologise again and hope that you'll give us another chance in the future to re-build the trust that you initially had in our business. CarFinance247 - Customer Service

I'm sorry to hear that you received a poor experience with CarFinance247. We pride ourselves on offering the best customer service in our sector and we do take negative feedback / complaints very seriously. I'll be passing this review onto our Sales Director who will talk to the individual sales person that you dealt with to get a further understanding of the issues involved. Our website does not state that we don't charge fees and we do charge a small data check fee which covers the cost of the credit check we have to carry out, the dealer check we have to perform and the checks on the car before we send it in to the lender. As this has clearly not been explained properly we apologise sincerely and hope that you'll give us another chance in the future to remedy your past experience. CarFinance247 - Customer Service

I'm sorry to hear that you received a poor experience with CarFinance247. We pride ourselves on offering the best customer service in our sector and we do take negative feedback / complaints very seriously. Firstly, let me apologise if you received a call from ACF. Data only gets sent to ACF (our partner) when we can't help an individual ourselves so i'll have to check on what has happened! Secondly, apologise for the wait at the dealership. We physically cannot send funds until we have received them from Hitachi. Sometimes delays can happen which are out of our control but we should have managed your expectations better. Lastly, regarding your first payment date with Hitachi. They should have called you to discuss this. This isn't a stage that we get involved in and if you want your payment date changing you'll have to discuss this directly with them. Apologies again and i hope that you'll give us another opportunity to repay your faith in our business in the future. CarFinance247 - Customer Service

I'm sorry to hear that you received a poor experience with CarFinance247. We pride ourselves on offering the best customer service in our sector and we do take negative feedback / complaints very seriously. I'll be passing this review onto our Sales Director who will talk to the individual sales person that you dealt with to get a further understanding of the issues involved. Our advisers are told to go to great lengths to help customers find their perfect car so we can only apologies that this didn't happen. Again, we apologise sincerely and hope that you'll give us another chance in the future to remedy your past experience. CarFinance247 - Customer Service

I'm sorry to hear that you received a poor experience with CarFinance247. We pride ourselves on offering the best customer service in our sector and we do take negative feedback / complaints very seriously. I'll be passing this review onto our Sales Director who will talk to the individual sales person that you dealt with to get a further understanding of the issues you faced. If you could elaborate on the "under hand" comment so i have further information that would be appreciated. I hope that you'll give us another chance in the future to re-build the trust that we want you to have in our business. CarFinance247 - Customer Service