You sent the inflated balloon far too early I ordered it on the Saturday as it stated it would be delivered after Tuesday 24th February
We received it the Sunday 22nd February so the ballon’s had...
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Robyn
cardfactory
7 months ago
Hello,
I am sorry to hear about your disappointment with the balloon delivery. I understand how frustrating it must have been when it arrived earlier than expected and deflated before your son's birthday. I hope that, despite this, you still managed to have a lovely celebration. A member of the team has been in touch to resolve this now.
Kind regards,
Robyn
cardfactory
產品評價
Robyn
cardfactory
7 months ago
Hello,
I understand your experience, and I'm sorry to hear that it wasn't what you expected. I hope things improve for you.
Kind regards,
Robyn
cardfactory
Robyn
cardfactory
7 months ago
Hello,
I understand your experience, and I'm sorry to hear that it did not fully meet your expectations. I hope things improve for you.
Kind regards,
Robyn
cardfactory
Easy to order online & very quick delivery but didn't realise the soft toy ordered was so tiny !!
Robyn
cardfactory
7 months ago
Hello,
Thank you for your feedback. We are pleased to hear that you found the online ordering process and delivery to be quick. We appreciate you taking the time to share your experience.
Kind regards,
Robyn
cardfactory
產品評價
Robyn
cardfactory
7 months ago
Hello,
I am sorry to hear you had this experience. I understand your disappointment, and I hope things get better.
Kind regards,
Robyn
cardfactory
Hello Elaine,
I am sorry to hear that you have not yet received your order. I understand how frustrating that can be. A member of the team has no been in touch regarding this.
Kind regards,
Robyn
cardfactory
First time ordering from Cardfactory on line & was very impressed! The card was of good quality, the personalisation excellent! & quick delivery! Also good value compared to other sites . Would use...
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Robyn
cardfactory
7 months ago
Hello,
Thank you for your feedback. We are so pleased to hear that you had a positive experience with our products. We appreciate you taking the time to share your thoughts.
Kind regards,
Robyn
cardfactory
產品評價
Robyn
cardfactory
7 months ago
Hello,
Thank you for your feedback! We're glad to hear you're happy with your card.
Kind regards,
Robyn
cardfactory
I am not able to speak due to a recent illness ..when I collected my on line order the staff were understanding courteous & very helpful …you should be proud of them !
I ordered some soft toys for...
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Abbey
cardfactory
7 months ago
Hello,
We are so pleased to hear that you had such a positive experience when collecting your online order. It's wonderful that our staff were able to assist you with such understanding and courtesy. We're also glad to know that you're happy with the value of the soft toys.
Kind regards,
Abbey
cardfactory
產品評價
Abbey
cardfactory
7 months ago
Hello,
That's fantastic to hear! I am so pleased that you are happy with your purchase and that it brings a smile to your face.
Kind regards,
Abbey
cardfactory
Abbey
cardfactory
7 months ago
Hello,
That's wonderful to hear! I'm so pleased that you're happy with your purchase for your grandson.
Kind regards,
Abbey
cardfactory
Abbey
cardfactory
7 months ago
Hello,
That's fantastic to hear! I am so pleased that you are happy with your purchase.
Kind regards,
Abbey
cardfactory
Abbey
cardfactory
7 months ago
Hello,
We appreciate you taking the time to share your thoughts on the Small With Love Bunny Soft Toy. It's great to hear you're pleased with the quality.
Kind regards,
Abbey
cardfactory
The cards were delivered in good time, very well packaged & all cards, both personalised & open ones were lovely designs. Thank you.
Abbey
cardfactory
7 months ago
Hello Pamela Gregory,
We're so pleased to hear that you were happy with the cards and the delivery. Thank you for taking the time to share your positive experience.
Kind regards,
Abbey
cardfactory
Cards delivered on time. Good choice of cards. Problem personalising on my tablet, you need a laptop to be able to personalise easily.
Abbey
cardfactory
7 months ago
Hello,
Thank you for your feedback. We appreciate you taking the time to share your experience with us. We are pleased to hear that you were happy with the delivery and the selection of cards. We are sorry to hear that you experienced difficulties personalising your cards on your tablet.
Kind regards,
Abbey
cardfactory
Lovely cards at a reasonable price and quick delivery !
Abbey
cardfactory
7 months ago
Hello Stephanie Monks,
Thank you for your wonderful feedback! We are delighted to hear you are pleased with our cards and delivery service.
Kind regards,
Abbey
cardfactory
I am not happy with my recent order.. I placed my order on 1st March and paid extra for first class delivery £1.70 and card was for £2.99 total paid £4.79 till today didn't received its 5th March...
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Abbey
cardfactory
7 months ago
Hello Khadija Khan,
I am very sorry to hear about the issue with your recent order. I understand your disappointment and I want to assure you that I take your comments seriously.
Kind regards,
Abbey
cardfactory
產品評價
Abbey
cardfactory
7 months ago
Hello Khadija Khan,
I am very sorry to hear about your experience. I understand your disappointment, and I want to assure you that your feedback is important to us.
Kind regards,
Abbey
cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets